Please turn on your javascript Computer Support Officer Job, Jeddah, Dammam, TechZone - MIHNATI.COM

تقدم لهذه الوظيفة

إخلاء مسؤولية

يرجى عدم ارسال أو تحويل أي مبلغ مالي لأي جهة معلنة عن وظيفة لضمان الحصول عليها. يرجى مراسلتنا على [email protected] في حال الاشتباه بأي حالة احتيال أو إساءة استخدام لمهنتي.كوم.

الوصف الوظيفي

Diagnose and resolve technical issues related to laptops and mobile phones

Installing and configuring computer hardware, software, systems, networks, printers.

Co-ordinate with teams to assist them with any IT infrastructure activity related to network upgrades

Prompt escalations to Senior IT personnel for any outages

Install authorized software to laptops and desktops

Antivirus installation to all desktops and laptops

Maintain standard SLA, OLA

Maintain record on SLM tool and update it time to time

Testing new technology

Fault-finding to laptops and desktops

Ensure all logs for equipment and users are maintained

Providing support for MAC and PC

Perform basic administrative support duties as required to meet specific operational objectives

Perform miscellaneous job-related duties as assigned by the IT Manager

Ensure that a high level of customer service and support is provided to all internal and external customers


This job description is issued as a guideline to assist you to understand your duties and it is not exhaustive.

Job Requirement:

Bachelors in IT or computer science or equivalent

3-4 years of IT Support experience

Very Good MCSE knowledge or Certification

Basic CCNA Knowledge

Good ITIL knowledge or certification

Must have knowledge of any ticketing tool (BMC Remedy, Service now, etc)

Customer support skills

Good logical reasoning

Good communication skills

Flexible with working hours

Professional personality and positive attitude

An ability to stick to strict deadlines

تفاصيل الوظيفة

قناة الوظيفة:
المجال الوظيفي:
مجموع الشواغر:
2 شاغر
نوع الدوام:
الوردية الأولى في الصباح
نوع الوظيفة:
أدنى مؤهل:
شهادة بكالوريوس
المستوى المهني:
موظف مهني
3 سنوات - 4 سنوات
آخر تاريخ للتقديم:
يوليو ۲۴, ۲۰۱۹
تاريخ الاعلان:
يونيو ۲۴, ۲۰۱۹
عرض تفاصيل أقل قراءة كامل الوصف الوظيفي


· 11-50 موظف - الدمام, جدة