Please turn on your javascript IT Service Management Supervisor Job, Jeddah, Flyadeal - MIHNATI.COM

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إخلاء مسؤولية

يرجى عدم ارسال أو تحويل أي مبلغ مالي لأي جهة معلنة عن وظيفة لضمان الحصول عليها. يرجى مراسلتنا على [email protected] في حال الاشتباه بأي حالة احتيال أو إساءة استخدام لمهنتي.كوم.

الوصف الوظيفي

  • In provision of 24x7x365 IT support for the airline, be rostered for support on-call and on-site out of hours and weekends.
  • Manage and monitor all installed systems and infrastructure in a 24x7 operation.
  • Travel as required to flyadeal stations inside and outside KSA for support and set up of IT operations.
  • Management and resolution of outages and incidents in network, systems, applications, and other IT related problems.
  • Maintain the flyadeal IT infrastructure and software including end user devices, LAN, WAN, Data Centre devices and interact with vendors providing the services.
  • Work with service providers to maintain the IT operations at all flyadeal locations.
  • Escalate as needed to Director IT to ensure accountability is maintained by vendors contracted to provision services.
  • Contribute to development and improvement of service management processes for support, implementation of systems, delivery of desktop services.
  • Manage all requests for flyadeal IT application/system access and hardware, ensuring full compliance to agreed SLA’s, security policies and procedures.
  • Provide technical advice for Business Units in development and implementation of BCP.
  • Developing improvements around support processes, tools, standards and the overall performance and level of support.
  • Enhance and automate support and delivery processes across the organization. Proactively suggest solutions for users to increase efficiency.
  • Maintain and improve software support methods, standards and SLA’s across flyadeal supported applications and software.


• Microsoft (MCSE)
• VMware (VCA)
• HP ProLiant series servers
• College or university degree in information technology or a related discipline
• Prior experience in a technical leadership position
• In-depth knowledge and experience with core Microsoft O365, Windows Server 2012/2016, Microsoft SharePoint, FortiGate firewall, Virtualization and cloud-based integration.
• Comprehensive understanding of object-oriented and service-oriented of LAN, WAN, and MPLS network connectivity.
• Experience implementing, configuring, managing and administering domain controller, Active Directory, firewall, Cisco Switches, Cisco Routers and virtualization products.

تفاصيل الوظيفة

المجال الصناعي:
المجال الوظيفي:
مجموع الشواغر:
1 .
نوع الوظيفة:
دوام كامل
لا تفضيل
أدنى مؤهل:
المستوى المهني:
موظف مهني
أدنى خبرة:
8 سنوات
رخصة العمل:
Saudi Arabia
آخر تاريخ للتقديم:
يناير ۱۸, ۲۰۱۸
تاريخ الاعلان:
ديسمبر ۱۷, ۲۰۱۷
عرض تفاصيل أقل قراءة كامل الوصف الوظيفي


الطيران · 1001-1500 موظف - جدة

We are the newest Low Fares Airline in the Kingdom of Saudi Arabia. We plan to start flying in 2017. Our mission is to offer our customers superior value through low fares, providing a fully mobile-connected travel experience from start to finish.