Digital Customer Support Agent/Specialist

  • Responsibilities:

Assist, advise and provide solutions to customers.Maintaining a professional attitude.Comply with the work standards and processes.

Meeting set monthly KPIs.Work individually and as a part of a team.Accountability for pending cases until resolved.

Reports any problematic issue.Share knowledge with colleagues and follow up with the concerned departments to close pending issues.

Ensure high level of customer's satisfaction job requirements.

Diagnose fault-related incidents by effectively utilizing software diagnostics.Undertake any other reasonable task as assigned.

Proactive, self-motivated and determined attitude.Monitor systems, customer service, and products, and deal with alerts and events as appropriate.

  • Requirements:

Excellent customer skills as well as interpersonal and communication skills Good time management, and organizational skills.

Ability to work under pressure and deal with multiple tasks.

Problem-solving skills Proficient in English and Arabic.Juniors, Fresh grads are accepted.

تفاصيل الوظيفة

المجال الصناعي:
المجال الوظيفي:
مجموع الشواغر:
10 شاغر
نوع الدوام:
الوردية الأولى في الصباح
نوع الوظيفة:
الجنس:
لا تفضيل
أدنى مؤهل:
دبلوم
المستوى المهني:
مبتدئ
أدنى خبرة:
خريج
آخر تاريخ للتقديم:
أبريل ۲۵, ۲۰۲۱
تاريخ الاعلان:
مارس ۲۵, ۲۰۲۱

EGO-NOW

Transport · 51-100 موظف - الرياض

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