IST is the number one contact center focused Systems Integrator operating in the GCC and Turkey regions. With over 12 years of experience, IST has grown to supply contact center technologies and managed services to well over half the banks and to all the major telecom operators in Saudi Arabia as well as working within the Government, Retail, Health, Engineering and Energy industries. IST’s market share is continuing to grow at a rapid rate.

IST is renowned for integrating different technologies (from legacy to current) from a multitude of technology suppliers to offer the best optimized solution that satisfies the customer’s business requirement. IST does this through a strong commitment to employee training and by recruiting the best talent within the industry. With the highest number of skilled engineers, IST is now the most skilled contact center Systems Integrator within the GCC and Turkey region.