Posted Jan 25, 2021 60 views
• Assigning day-to-day responsibilities.
• Counseling, orienting & motivating.
• Appraisal & disciplining.
• Job results, monitoring/ performance, set plans/ targets.
• Create competitions in store between staff to increase sales.
• Scheduling (day-offs, holidays, etc.).
• Create awareness of virgin mobile products & services.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Effectively drive the regional office forward by offering direction and following a clear structure with accountability.
• Support sales channels as a senior management representative in meetings when required.
• Implement and follow policies and procedures for regional office management.
• Oversee and manage daily operational activities of the regional office.
• Reports (planning, sales, stock, performance, actions etc.).
• Feedback & expectations to be sent to the concerned departments.
• Coordination between store and other departments.
• Satisfaction.
• Building loyalty relationship.
• Quality & Virgin mobile standards.
• Receiving unsolved complains.
• Manage VIP customers.
• Follow-up pending tickets (customer request/ complains etc.).
• Recommend the needed promotions, events etc. for the store.
• Policies & procedures.
• Safe & clean store environment.
• Availability of products, marketing materials (posters, flyers, flyer holder, applications, stationary etc.), and to make sure all posters & flyers are updated.
• Report any technical or logistic issues.
• Archiving of documents.
• Virgin mobile quality & standards at all times.
• Monitor overall financial performance and operational efficiency.
• Making/ receiving new orders.
• Return orders.
• Track and control stock & store warehouse.
• Deliver sales cash to Finance.
• Produce regular inventory reports.
• Expenses.
Job Details
Virgin Mobile
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