Apply a coating of soap to cleanse and penetrate the skin, steam to open pores and scrub the dead skin with loofah in order to refine skin texture.
Learn about precautions and contradictions and provide clients with guidance and information while performing the bath.
Comply with all procedural guidelines pertinent to Moroccan Bath and Interact professionally with client during bath while adjusting techniques to meet their needs .
Offer knowledge of body structure and conduct skin and overall analysis to detect any allergies or health issues (respiratory problems) before performing a specific service.
Perform Therapeutic massage of soft tissues and joints and assist in the assessment of range of motion and muscle strength, or propose the types of massages that would be beneficial including mini facial and lip/ eye treatment
Take all massage precautions and provide clients with guidance and information about techniques for postural improvement, stretching , strengthening , relaxation exercises.
Provide a variety of non-medical and relaxation treatments customized to a client’s needs as well as recommend appropriate products and after-care.
Ensure the bath is fully prepared, stocked before the treatment as well as assist in the cleaning and tidying of the treatment areas.
Make sure that all equipment and utensils are appropriately sterilized and adhere to health and safety regulations .
Actively promote and upsell the treatments, services and retail, as well as the newsletter promotions.
Perform inventory and restocking assignments in work stations.
Ensure complete knowledge and understanding of all services and products while enlightening guest in these areas.
Report to Supervisor/ team Leader regarding any occurrences involving damaged equipment/ incidents in the Spa.
Respect Punctuality and follow the schedule / Line up in order to ensure prompt attendance to appointments and perform meticulous services within the appropriate time assigned for each service.
Sustain existing clientele record and aim at building potential customer database.
Provide accurate, appropriate and immediate responses to all requests and complaints by guests ensuring complete customer satisfaction.
Attend mandatory training scheduled by the company.
Maintain professional and courteous behaviour to all clients and demonstrate proper greeting and assistance.
Follows SOP’s for quality service and municipality regulations.