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Job Description

We are looking for Technical Account Manager positions to work in KSA ,Candidates should be located at KSA having transferable IQAMA.

Responsibilities:-

  • Provide technical support for customers to support pre-sales and post-sales processes
  • Address all product-related queries on time
  • Train customers to use products effectively
  • Provide developers with customers’ feedback to help identify potential new features or products
  • Report on product performance • Identify solutions to reduce support costs
  • Analyze customers’ needs and suggest upgrades or additional features to meet their requirements
  • Liaise with the sales department to win new business and increase sales
  • Establish best practices
  • Keep track of sales performance metrics.
  •  

Requirements

  • Proven work experience as a Technical account manager
  • Solid technical background with hands on experience in digital technologies
  • Familiarity with software and front-end development
  • An ability to gasp customers’ needs and suggest timely solutions
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • BSc degree in Computer Science or relevant field 

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
4 Years
Apply Before:
Jan 21, 2020
Posting Date:
Dec 21, 2019
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Tafeel IT .

· 11-50 employees - Riyadh