Help Desk Operator

SEDER Group Verified

Riyadh , Saudi Arabia

Posted Nov 18, 2019 221 views Report Job

SR. 2,500 - 4,000/Month

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Job Description

  • Monitoring the CCTV on live basis
  • Ensuring Safety & Security of staff and customers at all times
  • Answer VOIP intercoms promptly and address the issues as per process in professional manner
  • Customer support
  • Monitor service requests
  • Monitoring disability spaces for usage
  • Inventory Management(License plate)
  • Traffic Management to ensure no congestion
  • Assign WOs to Engineers in case of physical troubleshooting requirement
  • Dispatch customer assistants as per requirement
  • Execute all QEHS processes and procedures according to company policies
  • Keep up to date knowledge of technical and process requirements of the project
  • Send performance reports to the management
  • Escalate issues to management in time

Job Details

Industry:
Total Positions:
12 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
I.T or related
Career Level:
Experienced Professional
Minimum Experience:
4 Years
Apply Before:
Dec 18, 2019
Posting Date:
Nov 18, 2019
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SEDER Group

Engineering · 2501-3000 employees - Riyadh

Seder Group is a family-owned business established in 1981 to provide operation and maintenance services to the governmental and private sectors in Saudi Arabia. The Group offers a broad range of services, focusing on multitude core businesses.

Seder's competences and reputation for exc ...Read More