Apply For This Job

Close

Job Description

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Identifying Network Access Control issues .
  • Installing and configuring hardware and software.
  • Speaking to users to quickly get to the root of their problem.
  • Providing timely and accurate users feedback.
  • Talking users through a series of actions to resolve a problem.
  • Following up with Employees to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.

Knowledge and Skills:

  • Certification in Microsoft, Linux, or Cisco is advantageous.
  • Prior experience in tech support, desktop support, or a similar role.
  • Proficiency in Windows/Linux/Mac OS.
  • Experience with remote desktop applications and help desk software.
  • Attention to detail and good problem-solving skills.
  • Excellent interpersonal skills.
  • Good written and verbal communication.

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Diploma
Degree Title:
Computer Science Or Related area
Career Level:
Entry Level
Minimum Experience:
2 Years
Apply Before:
Dec 12, 2021
Posting Date:
Dec 02, 2021
Show fewer details Read full job description

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Mihnati Premium

Saudi Commission for Health Specialties

Government · More than 5000 employees - Khobar

In 1403 AH, a Royal o​rder was issued approving the Statute of the Saudi Commission for Health Specialties (SCFHS). SCFHS is responsible for supervising and evaluating training programs, as well as setting controls and standards for the practice of health professions.​ SCFHS launched its work thr ...Read More