• Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Identifying Network Access Control issues .
  • Installing and configuring hardware and software.
  • Speaking to users to quickly get to the root of their problem.
  • Providing timely and accurate users feedback.
  • Talking users through a series of actions to resolve a problem.
  • Following up with Employees to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.

Knowledge and Skills:

  • Certification in Microsoft, Linux, or Cisco is advantageous.
  • Prior experience in tech support, desktop support, or a similar role.
  • Proficiency in Windows/Linux/Mac OS.
  • Experience with remote desktop applications and help desk software.
  • Attention to detail and good problem-solving skills.
  • Excellent interpersonal skills.
  • Good written and verbal communication.

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Diploma
Degree Title:
Computer Science Or Related area
Career Level:
Entry Level
Minimum Experience:
2 Years
Apply Before:
Dec 12, 2021
Posting Date:
Dec 02, 2021

Saudi Commission for Health Specialties

Government · More than 5000 employees - Khobar

In 1403 AH, a Royal o​rder was issued approving the Statute of the Saudi Commission for Health Specialties (SCFHS). SCFHS is responsible for supervising and evaluating training programs, as well as setting controls and standards for the practice of health professions.​ SCFHS launched its work through its competent supervisory, executive and speci​alist boards and committees. To date, the number of adopted programs exceeded 37.​​ Based in Riyadh, SCFHS was established by Royal Decree No. M/2, dated 6/2/1413 AH. SCFHS is a scientific Commission which has legal personality, and its Headquarter is located in​ the Diplomatic Quarter, Riyadh, with several branches across the Kingdom (Commission branches). SCFHS aims to improve professionall performance, develop and encourage skills, and enrich scientific theory and practice in the different health-related fields, by:

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