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Job Description

Account Manager – Information Security & Infrastructure

IT Belt Company one of the leader company in information security / Physical Security & infrastructure is looking for a (Account Manager – Information Security & Infrastructure )that Serve as the primary relationship owner for an assigned group of top tier client accounts with responsibility for retention and growth.

  • Ensure clients derive maximum value from our services. Prepare implementation plans and lead client on-boarding; present content strategy and annual plan.
  • Work closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup.
  • Prepare and deliver effective client presentations, including stakeholders at all levels of the organization up to C-Suite.
  • Deliver weekly, monthly and quarterly status and results presentations to internal and external teams.
  • Regularly evaluate quality of content, managing external content creation, editorial and strategy resources. And to get the sales target number that requested by the company.

Years of experience required:

3 - 5 years minimum work experience in related IT security domain.

Qualification required:

  • Bachelor’s Degree in IT, Computer Science or related IT fields or equivalent
  • Business Knowledge of KSA Market in ICT.

Required Skill:

  • Preparing presentation material for the client and researching on their needs
  • Qualify business opportunities, handle different customer proposals at the same time and with different maturity status
  • Collaborate with the verticals line of business teams across ITB solutions to find opportunities for and showcase ideas in the Innovation and emerging business pipeline
  • Basic technical knowledge about the information security / Physical security / Infrastructure solutions & services.
  • Must have targeted customer DB.
  • Excellent presentation skills.
  • Excellent written and communication skills (English & Arabic).
  • Vendor Management

Job description and responsibilities:

Work on sales activities, which includes:

  • Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of solutions and project sales, customer retention and customer acquisition.
  • Establish strong customer relationship by providing accurate and timely information to customers regarding inquiries
  • Participate in meetings to report business prospect and status updates to management and clients
  • 3-5 years’ experience in similar roles as Project Management, Sales, Business Development, track record & reference of projects completed preferably in Mobility, Information Security & Infrastructure.
  • Track record & reference of successful launching of Projects [Information Security & Infrastructure], products and Solutions, Concept papers, Business Case Financials, product management for Business segments.
  • 3+ years of experience in a job in the KSA market.
  • Excellent written and verbal communication skills.
  • Excellent teamwork skills
  • Proven ability to influence cross-functional teams without formal authority.
  • KSA residency & Driving License.
  • Manage multiple accounts; develop positive working relationships with all customer touch points
  • Drive client retention, renewals, upsells and client satisfaction
  • Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA
  • Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed
  • Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign
  • Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal
  • Prepare campaign insights reporting, including analysis and research
  • Manage weekly campaign status documents for review
  • Work closely with Finance on billing set up and invoicing
  • Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues
  • Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting
  • Provide input on new processes and workflows as needed
  • Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

Preferred:

Saudi or Resident with transferable Iqama

Arabic Speaker

Driving license

Job Details

Job Channel:
Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Experience:
3 Years - 7 Years
Apply Before:
Jan 21, 2021
Posting Date:
Dec 21, 2020
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Roayatik CO

Human Resources · 11-50 employees - Riyadh

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