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1- Develop innovative network troubleshooting methods that reduce downtime and lower repair costs
2- Work closely with departmental managers to determine the maintenance and growth needs of the network
3- Monitor changing network technology and deliver a technology update to the executive team each quarter
4- Responsible for creating and administering disaster plans that will keep the company functional in the event of a crisis
5- Determine the rationale and methods for upgrading company network software programs each time an update is released
Tasks in IT support
Resolve sudden computer crashes in workstation
Solve network problems
Installation and Detect accounting software errors and work to solve them
Resolve printers and scanners failures
Tasks in Vehicle stock control
Requesting vehicles and their specifications from branches
Establish inventory reports
Communicate with sellers and customers until they are sold
Issuing invoices for the vehicle
I was a contractor with the following major accounts in Sudan
as IT Supervisor:
1- Alassad Factory for Iron and steel company
2- Edward Steel Factory
3- Metal factory
4- Aros al rimal company for Transport company
5- Ayoub Paints factory
6- Alashrg factory for cables company
7- MIG for transfer money
8- Alyamama for transfer money
9- Sudagas emirates company
Job Details:
Head of the Department of Information Technology
Server Monitoring & Server Management and backup data ( windows server 2000 – 2003-2008) and clients (Windows 2000 – xp – win7)
manage a project to link factories with the Administrative offices
Maintenance programs and repair by VMware programs
Help users identify and correct problems like hardware, software and training programs and study of new accounting programs with coordination with the Department of programmers
Follow-up purchases of computers, servers hubs and switches - network cards and other requirements and ensure quality.
Reporting and observations weekly and monthly management for the progress of work
Computer hardware troubleshooting, maintenance & cabling
Computer Network hardware & software wire/wireless
Computer system / Application Programs Tutor
Web sites & Graphics Designer using HTML