NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
•I am a talented, dedicated and creative professional with proven success and experience in hospitality industry with ability to build trust long-term relationship with people in life and influence them.
• Plan, organize, direct, and coordinate the workers and resources of the restaurant for the efficient, well-prepared and profitable service of food and beverages with cooperation with all departments.
• Awareness and demonstration of customer service importance and standards applicable to the work area, including using initiative and problem solving, friendly verbal communication skills combined.
•make training plans and help improving the Staff skills & attitude and experience to achieve goals.
•Ensuring and maintaining the highest possible standards of cleanliness, hygiene and service quality.
•Understand the need for continuous improvement in the business. adapt to change in workplace practices and the company`s code of ethics Leading to the highest profit and total guests satisfaction.
• I have Demonstrated willingness to learn and acquire new skills, knowledge and work in a time efficient manner. Hard working, Very flexible and adapted to all kinds of management style.
- Ensure that restaurants operate efficiently while maintaining the reputation of the Brand.
- Responsible for the business performance, quality standards and health and safety of the restaurant.
- Analyze and plan restaurant sales levels and profitability.
- organize marketing activities, such as promotional events and discount schemes.
- Prepare reports at the end of the shift/week, including staff control, food control and sales.
- Coordinate the operation of the restaurant during scheduled shifts by getting out the maximum of the
Available manpower by creative and productive training plans and leading by Example.
- Respond to customer queries and complaints and creatively sort it out.
- Meet and greet customers, organize table reservations and offer advice about menus.
- maintain high standards of quality control, hygiene, and health and safety.
- Check stock levels, order supplies and prepare cash drawers and petty cash.
- Mainly was Responsible for planning and running the daily operation at the main restaurant.
While maintain the Restaurant’s standards, policies and procedures.
- organize, prioritize and delegate work assignments to the team members.
- Continuously promoting positive work relationship with kitchen colleagues and other departments.
- setting up training plans due staff needs and provides such training to the fullest and consistent level
While Ensures stability of monthly training programs.
- Directing performance of Restaurant employees and follows up with corrections.
- Continuously focusing on implementing consistency of quality standards without compromises.
- Interacts with the guests in order to receive valuable feedback while maintain a high level of customer Service.
- Maintains cleanliness and proper hygiene levels based on the HACCP guidelines.
- Fulfills all verbal and written assignments from F&B Director.
