Please turn on your javascript Muhammad Rafiq - Warehouse Supervisor - Saudi Medical Services - Jeddah, Saudi Arabia

Summary

Have been doing many multi tasking job by handling to major departments, warehouse & IT and have contribute my IT knowledge towards successful implementation on warehouse operation especially in managing stock variance.
More than 10 years of experience in the field of Purchasing, Warehouse and IT. Worked as a Warehouse Supervisor, Purchasing Coordinator, Planning Assistant Worked as Desktop support Technician.
Strong verbal and written communications skills
Capable of handling multiple projects simultaneously
Ability to work effectively under pressure within limited time constraints
Ability to work professionally in multi-cultural environment
Sincere, hardworking and committed to excellence
Ability to be flexible and adaptable accordingly
Ability to quickly adapt and learn new technologies and approaches on own. Tact and diplomacy in dealing with the other functions and divisions.
Proven experience in Maintenance, Assembling and Troubleshooting of Network, PC’s, Printers and Peripherals under Windows environments.

Experience

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Warehouse Supervisor
Saudi Medical Services
Jan 2013 - Jan 9999 | Jeddah, Saudi Arabia

Supervise/ monitor and lead logistics and warehouse operations consisting of shipment receiving/ sorting/ handling/ storage and delivery to the customers and branches as per the requirement.-Develop and implement logistic and distribution plan to satisfy customers and branches requirement from central warehouse according to demand management. -Satisfying customer specific requirements in terms of delivery service elements by adding sufficient value chain in different phases. -Manage and deal with 3PL for logistics operations with the coordination of SGH for distribution to 23 cities around KSA by cross docking and marge in transit. -Implemented cycle counting to accomplish maximum inventory accuracy of more than 2000 SKUs/ responsible to post monthly inventory metrics for analysis. -Keeping inventory control systems up to date and planning future capacity requirements by developing and maintaining early warning systems to identify low stock conditions.-Analyze the financial impact for logistics to minimize the cost such as routing/ shipping modes/ product mixes or carriers by establishing processes and systems for effective logistics. -Responsible for recall products from customers by implementation of reverse logistics on fast track basis as per the compliance of Saudi Food and Drug Regulatory Authority. -Develop/ implement and continuous reviews of SOPs (Standard Operating Procedures) as a guideline to maintain and measure the performance as a benchmark. -Training to all warehouse staff for proper storage/ housekeeping/ warehousing practices and HSE issues to deliver the maximum yield.

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Store Supervisor
Riyadh Oasis Healthcare Company
Jun 2010 - Aug 2013 | Riyadh, Saudi Arabia

Revamping of whole outgoing deliveries by setting up SOP/ training and guidance to the team players.-
Establishment of tracking SOP to track all the returnable items which includes Pallet/ tray/ Packaging material and cartons etc. Daily overtime tracking to ensure warehouse cost are at the minimal level -
Warehouse capacity planning based on customer storage requirement by introducing proper in-house racking system.-
Organize all activities & assign jobs accordingly for staff.- Setup layout & space management; work organization chart; procedures such as SOP/ 5S.-
Manage stock control: the self-assured receipt/ storage/ retrieval and timely delivery of goods; shipment loading & transferring; document recording and data entry into system.-
Planning/ organizing and controlling of Warehouse’ over-all operations.- Constantly plan out all warehouse resources and activities in relation to company objectives and set targets.- Writing and balancing daily bank deposits.- Improvement & development of warehouse.- Negotiation of rates with common carrier representatives.-Purchasing:- Accomplished purchasing professional with more than 2 years of experience- Analyzed purchase requests for completeness/ specifications/ and technical documentation. - Preparing all purchases/ handled bids/ negotiated contract pricing - Confer with vendors/ obtained product and service information/ pricing/ availability/ and delivery schedule.- Controlled pricing and service contracts with suppliers- Created monthly purchasing reports as a tool for improving fiscal control.- Determined material requirements and reorder points.- Implement VIPRO ERP system to correct warehouse order processing problems- Developed requisition and ordering procedures.- Discussed defective or unacceptable goods with quality control personnel and vendors/ determined source of trouble/ and took corrective action.

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Technical Support Supervosor
Saudi Unicom For Communication Technologies
Jan 2009 - Mar 2010 | Riyadh, Saudi Arabia

Customer Support Department: Administrative Support to Management.
Installing and Configuring/ Win 2003 Professional/ Windows 7/ Vista. Troubleshooting N/W and LAN problems.
Installation of all network hardware like patch panel/ wall plates/ cabinets/ RJ45 Connectors/ Jacks/ Patch Chord using cat cabling system. Familiar with all types of cable testers. Troubleshooting hardware problems and configuring printers and faxes. Computer Assembling and Troubleshooting hardware and software Troubleshooting and installing Of PDA software. Installing SpiderNet (Tracking System) in the vehicles. Monitoring Vehicles of Saudi Red Crescent Society via Monitoring Software (MOR) and IVTS (Intelligent Vehicle Tracking System). Preparing Reports and documents for customer support department. Network Cabling/ Phone Cabling and LCD installation. Installation of CCTV Cameras. Provide training to SRCS (Saudi Red Crescent Society) employees for using PDA and basic computer knowledge. Geographical Information System (GIS Department): Creating 3d Models for the Tracking System using Maya 2009. Working in ESRI ArcGIS 9.2 software for creating maps for tracking system. Sketching Maps and Services using ArcMap and ArcCatalog. Map digitizing process which includes creating/ modifying any spatial data for different kind of map’s layers. Preparing map layout. Data entry for any descriptive information collected from the field. Share opinions to enhance or improve the work progress by giving ideas or suggesting new solutions.

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Planning and Logistic Assistant
Iffco Group Of Companies UAE
Jul 2006 - Feb 2008 | Al Ain, United Arab Emirates

Preparation of weekly production schedule and execute the production planning process.Update status of Raw / Packaging shortages on daily basis.Prepare material Availability Report of special orders/ institutional orders/ Export orders and local orders.Monitor daily production schedule.Data entry for monthly production schedule and four months raw and packaging plan (MRP).Creating batches for productionReceiving of stocks from production to warehouse through Baan System (ERP Package).Control and tracking of all samples finish goods that are being taken to our customers. This is essential to be tracked to ensure proper costing is defied for testing purposes Allocating system stocks per customer order as to First-In/ First-Out basis.Dispatching and transferring of stocks systematically and physically to satellite warehouses.Inbound and outbound logistics and maintaining inventories of RM/ PM and FG and monitoring the replenishment process Coordinating with Store Manager regarding the transfer and loading of local and export orders. Preparing and Finalizing Sales invoices for all exports and local deliveries Monitor transactions between the stores and the distribution center. Maintains account reconciliations and is responsible for inventory related journal entries during the month end close process. Responsible for aiding with retail store inventory issues/ assisting inventory control department with the audit reconciliation process. Review incomplete transfers between stores and warehouses/ making the necessary transfer corrections and inventory adjustments. Communicating with stores and field management to accurately record inventory in the tracking system. Responsible for sending out the aging report on a weekly basis and follow up with any outstanding issues. Also responsible for processing claims for retail stores for lost stolen/ and/or damaged products during shipment.

Education

Iqra University
Bachelor, Bachelors, , Information Technology‎
CGPA 3/3
2004
Army Public School Hyd
Certification, Higher Secondary School Certificate‎
Science
Completed
2000

Languages

Expert Pashto
Expert Urdu
Intermediate Arabic
Expert English