Please turn on your javascript Abdul Rahman - IT Support Engineer - Computer skills - Riyadh, Saudi Arabia

Summary

I consider my self a responsible person, creative with initiative and punctuality. I accept with pleasure the challenges and goals that your organization could assign me, with good handle of interpersonal relationship, ability to work in team, ability to work under high pressure, so as to solve the problem and achieve the goal set by the company.

Projects

Gesture Based Rover Robot Control

Experience

Company Logo
IT Support Engineer
Computer skills
Apr 2016 - Present | Riyadh, Saudi Arabia

Accept customer desktop and laptop system in store for repair.
Troubleshoot system and with customers to determine needed hardware and software change.
Break down systems, remove malfunctioning hardware, and install new parts.
Check system software and date integrity. Perform all repair with utmost concern for customer privacy.
Provided on site computer repair services to small business and private customer.
Diagnosed software issue, installed update or new software, and removed malicious programs.
Consulted with customers regarding technological needs as well as technical problems.
Disassembled system on-site to diagnose issues and make selected repairs.
Took systems off-site as needed for major repairs/rebuilds.
Specialized in computer system and laptop sales to business and personal customer.
Maintained comprehensive knowledge of hardware, software, trends, and new releases.
Explained features to customers and offered advice on best-fit choices based on customer needs.
Purchasing computers accessories for sales, also on customers/clients demands.

Education

Integral University Lucknow
Bachelor, Bachelors, Bachelors in Engineering, B.Tech‎
Data Communication and Networks, Electric Power and Control System, Electrical Communication
Percentage 59%
2016

Skills

Intermediate Conservation Awareness
Intermediate Critical Control Points Knowledge
Expert Handling Assignments

Languages

Expert Urdu
Intermediate Arabic
Expert English