 With clear direction, but acting with considerable independence, performs advanced, diversified and confidential admin and secretarial support.
 Handling all customer complaint cases
 Conducting interviews for the candidates and recruitment process
 Providing support to Sales & Marketing
 Ensures that all team members are well-informed of company and departmental policies, systems and procedures.
 Provides guidance in the consistent development of job descriptions and job specifications.
 Ensures that the proper contracts are prepared for employees.
 Ensures that contracts are compliant with labor laws.
 Ensures that a file of all employee contracts is maintained
 Ensures that all team members are well-informed of company and departmental policies, systems and procedures.
 Together with the HR Manager and top management, reviews and plans the career path of team members
 Coordinates Visa applications for personnel to ensure movement of personnel to country is completed efficiently and in line with regulations and policy of the company.
 Tactfully handles inquiries and/or refers to appropriate personnel, including complaints.
 Review and answer mail and inquires and determine if executive action is required.
 Maintains calendar of appointments, meetings, handles all training matters for whole office, prepares memos from the meetings, etc.
 Records customer feedback and communicates within the office as well as with HQ regarding all complaint cases.
 Independently gather, compile and analyze information from multiple sources; prepare a variety of complex reports, manuals, or agendas.
 Composes routine and non-routine correspondence, memoranda, reports, etc, which are generally confidential in nature.
 Coordinates activities, conducts research and ensures that requests are carried out.
 Handles a wide variety of situations and tasks involving the clerical and administrative functions of the office.

 Review and answer mail and inquires and determine if executive action is required.
 Maintains calendar of appointments, meetings, handles all training matters for whole office, prepares memos from the meetings, etc.
 Records customer feedback and communicates within the office
 Independently gather, compile and analyze information from multiple sources; prepare a variety of complex reports, manuals, or agendas.
 Composes routine and non-routine correspondence, memoranda, reports, etc, which are generally confidential in nature.
 Coordinates activities, conducts research and ensures that requests are carried out.
 Handles a wide variety of situations and tasks involving the clerical and administrative functions of the office.
 Follows up with other departments to ensure that requests are carried out and activities are coordinated.
 Responsible for maintaining assigned work environment in working ordering.
 Ensures that the proper contracts are prepared for employees.
 Ensures that contracts are compliant with labor laws.
 Ensures that a file of all employee contracts is maintained
 Ensures that all team members are well-informed of company and departmental policies, systems and procedures.
 Management of payroll and timely disbursement.

Monthly profit and loss of the pharmacies analysis
Cost of Sales margin analysis
Fixed Assets additions and depreciation analysis
Office Building and Stores Rental monthly allocation analysis
Inter-Company Reconciliations
Bank Reconciliation on Monthly Basis
Inventory analysis
Posting of Journal Voucher
Employee Accounts Balance analysis
Employees’ monthly provision analysis