Summary

Strong communication skills
 A working knowledge of IT operating systems, particularly Windows, Exchange and Citrix
 Hands on experience of installing IT hardware and software
 Good organizational skills
 Good time management
 Business motivated and uses quality as a tool to ensure product meet customer’s requirements
 Focused on quality, completeness and delivery schedule
 Leading teams on multiple projects and mentoring team members
 Strong team building, consulting and technical report writing skills
 Negotiation and conflicts resolution skills
 Ability to prioritize and work on multiple tasks and to articulate objectives, progress, and issues
 Problem identification, root-cause analysis and problem solving skills
 Uses sound judgment in decision making opportunities
 Critical thinking, organization, detail-oriented & self-motivated
 Strong work ethic with ability to work on a flexible schedule to accommodate project deadlines
 Strong communication and interpersonal skills