An organization's overall supply chain operations, including inventory of raw materials, selection of vendors, and distribution of finished goods. Evaluates past performance data to forecast needs and production scheduling. Develops strategic plans to improve productivity, quality, and efficiency of operations. Main System : SAP Sales and Distribution .

Fraud Control :
1.Assists in the development of the Falcon rules to ensure that the fraudulent transactions are monitored.
2.Monitors VisionPlus for suspicious transactions to minimize fraud losses and to protect the bank and its customers.
3.Communicates with the card holders and the branches to ensure that the required information is provided for the minimization of fraud.
4.Transfers all fraud cases to charge backs for immediate action .

Continuous Improvement :
1.Contributes to the identification of opportunities for continuous improvement of processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.

Reporting:
1.Assists in the preparation of timely and accurate reports of Riyad Bank to meet company and department requirements, policies and standards.

Safety, Quality & Environment:
Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.

Related Assignments:
1.Performs other related duties or assignments as directed.

Working 24/7 on shifts on more than 5 systems, for monitoring, passing and analyzing credit card transactions .

Moreover, I have been responsible for 2 years on the (UIR - Urgent Investigation Request ) system between us as an issuer and overseas acquirers . Example for acquirer : Nations Trust Bank .

Main Systems :

1- Fraud Guard .
2- Prime Customer Services .
3- CRM .

Responsibilities will include:

*Monitor our automated fraud screening application.

*Assist in maintaining basic ecommerce duties including chargeback handling and review.

*Maintain or exceed established standards for customer service, and resolves complex issues with little or no supervision or direction.

*Perform manual fraud review in order to detect fraudulent transactions.

*Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate.

*Conduct extensive research to validate purchases.

* Independently resolve problems that require in depth investigation and/or research.

*Conduct follow-up research on fraudulent transactions.

*Work with peers and Managed Services leadership to communicate fraud trends and share best practices, ideas and information.

*Communicate effectively with the team.

Salesman and Cashier .
*Applies sales methods in accordance to selling in the showroom the IKEA way manual.
*Strives to achieve the sales targets for both the business area and the Department.
*Convert visitors to customers and customer to buy additional products.
*Ensures that products are available all the time and report out of stock items to HFB Sales Leader.
*Communicate IKEA low price and quality products in your area.
*Report customer complaints on products and services.
*Displays IKEA standards and value system in behavior and appearance.
*Preserves and demonstrates proper use of the store facilities and equipment’s.
*Responsible for all products related to your area of responsibly regarding maintenance, safety,
*display, Sales & communicating customer benefits.
*Maintain all media in your area according to range presentation the IKEA way manual.
*Assembles products when required. .

General Light Vehicle Mechanic .