 Oversees and coordinates the day-to-day activities of the shared services staff, to include management and training, scheduling and prioritizing work assignments.  Gather regular reports from all shared services teams, evaluate them, monitor and report KPIs, organize update meetings, and follow up on action items.  Assigned as secretary of three internal committees by margining the full cycle of meeting, create report& present them and follow up on the decision made on a weekly basis.  Collaborate with employees and HR team to develop and implement the onboarding, orientation, and training process.  Provide direct administrative supports, including scheduling appointments, meetings, and events, booking travel, maintaining filing system, and updating contact database and employee list.  Arrange interviews by coordinating schedules and escorting candidates.  Prepare HR documents, such as employee files, job interviews, and training requests.  Generate and process administration documents for candidates selected for hire in shared services division.  Review and follow up the service level performance of Shared Services to ensure implementing and closing all gaps.  Receives, screens, evaluates, and determines appropriate response to all written correspondence received and formulates and disseminates written responses.  Uses software for functional area, to compile and generate reports, timelines, tables, graphs, correspondence and presentations.

• Implement the day-to-day operations assigned for the HR Department to ensure compliance with the established standards and procedures.
• Employees’ attendance and vacations (Annual leave, sick leave, emergency leave, and others).
• Coordination between all projects for all the HR & Services requirements.
• Create and update records and databases with personnel, financial and other data.
• Provide insight, first-line support for all routine employee inquiries, and explanations on HR system and administrative activities in support of HR processes.
• Termination Procedure and final settlement.
• Comply with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment.