Summary

Its an honor for me to introduce this C.V. with my personal information to apply to work in your group as an employee contributing in the development of this corporation.
Personal Information
Name ​ ​​: ​Nouf Fahad Ahmed Al Hebshi
Nationality​​:​Saudi
Marital Status ​:​Single
Contact Details
Mob​: 0555598188
Email ​: [email protected]
Education
Bachelor degree from king Abdulaziz University Department of Sociology.
Languages
English​​: Good​​
Other Skills
• Knowledge of using the Computer and all Microsoft office programs
• Can type fast on computer .
• Can work under pressure and handle it.
• The Ability to work and productivity with a team

Work Experience
From 2011 until 2014 AT Bupa Arabia .
Duties include:
I worked as Insurance sales agents:
• Call potential clients to expand their customer base
• Interview prospective clients to get data about their financial resources and discuss existing coverage
• Explain the features of various policies
• Analyze clients’ current insurance policies and suggest additions or changes
• Customize insurance programs to suit individual clients
• Handle policy renewals
• Maintain electronic and paper records
• Help policyholders settle claims
And as Relationship manager
• Setting up meetings with new clients
• Researching the latest regulations
• Looking for new sales opportunities

From 2015 until now in Abdul Latif Jameel Machinery Company
Duties include: Guest delight
• deal directly with customers either by telephone, electronically or face to face
• respond promptly to customer inquiries
• handle and resolve customer complaints
• obtain and evaluate all relevant information to handle product and service inquiries
• provide pricing and delivery information
• process orders, forms, applications and requests
• direct requests and unresolved issues to the designated resource
• manage customers' accounts
• keep records of customer interactions and transactions
• record details of inquiries, comments and complaints
• record details of actions taken
• prepare and distribute customer activity reports
• maintain customer databases
• manage administration
• communicate and coordinate with internal departments
• follow up on customer interactions
• provide feedback on the efficiency of the customer service process

Other Training Courses :
- (IFC)
- (Professional Selling Skills)
- Money laundering Course