Responsibilities:
Leading the business operations of the following Activities: -
- Retail division for 5 branches located in (Jeddah, Makkah) .
- Corporate Sales serving all around Saudi Arabia.
- Edutainment Services.
Achievements:
- Improving customer experience through redesign the customer journey mapping in the stores, increasing the efficiency of the employees by subject them to training, development and performance evaluation programs by an accredited trainer appointed for this purpose.
- Establishing retail manual and Stores Policies.
- Increasing annual sales 35 %.
- Establishing business partnerships with multinational companies (HP / Microsoft) as will with many local vendors.
- Increasing the brand awareness throw marketing activities.
- Expanding and developing the operations of the corporate sales department through serving companies all around Saudi Arabia, increasing the number of customers, redesign contracts terms and conditions and delivery services within an hour.
- Launching I.T. projects department for corporate sector.
- Collecting debts of 1 million S.A.R within 3 months.
- Upgrading the used ERP program.

Responsibilities:
Provide a broad range of HR services for the 500+ staff at the organization which includes recruitment and selection, reward and recognition, performance improvement, ensure that HR processes comply with labor law, employee personnel records system, medical insurance, Saudization planning and managing HRDF relationship.
Achievements:
- Cutting costs of overtime by 40% by reorganizing work shifts, preventing time wasting & manipulation.
- Cutting costs of vacation travelling tickets by 20%.
- Computerizing all operations in H.R. department.
- Updating the Saudization level to platinum " Nitaqat “.
- Development of the level of services provided to employees (restaurant, accommodation, health insurance) , launching other services and activities for example (gym in staff accommodation , sports teams ) .
- Developing & implementing safety procedures in production halls.
- Issuing the internal legal regulations as well as (Employee Manual).

Responsibilities:
Establishing of Personnel & Admin Affairs Department from scratch and managing all activities to serve 400 + staff located in Jeddah, Rabigh and Bahra , which include recruitment, personnel file management, payroll, contracts, medical insurance, vehicle management, shareholders affairs, follow-up of administrative procurement such as stationery & office supply .
Achievements:
- Issuing and implementing of all internal legal regulations Personnel & admin. Dept..
- Adopting and implementing (ISO 9001: 2000) in personnel & admin Dept. as well supervision of all departments implementation process.
- Designing a database to manage shareholders' affairs & personnel affairs using (Visual Basic).

Home based business, selling I.T. Products (Hardware, Software, accessories and printing supplies to corporates and resellers

Responsibilities:
Daily running operations of the store which include ensuring customer satisfaction, driven the sales, visual merchandising, sales promotions, pricing, Identify market trends that appeal to customers and inventory management.
Achievements:
- Issuing Audio, Video and booklet manuals for company owned products (Software called X-Hack)
- Opening computers maintenance Dept. .
- Launching on demand maintenance services.
- Launching loyalty program called (MV Club) .

Selling PC’s, laptops, electronic devices and computers accessories

Selling Discount card by the phone to VIP for using Intercontinental and Crown Plaza hotel series around the world so-called “Privilege Card Club”