A dynamic after sales engineer with over 4 years of experience in product support field. I seek to work in an organized and pioneering professional environment through which I develop my skills in order to achieve more successes and achievements in my career and benefit from the experiences gained through my current work in business development, negotiation and customer relationship management.
• Preparing and deliver technical presentations explaining products or services to customers and potential customers.
• Meet with customers and engineers to assess product needs and determine system requirements.
• Recommend products and services, showing how changes will reduce costs or increase production.
• Achieve sales of products and services assigned to customers, focusing on volume, mix and profitability targets.
• Establish and maintain effective customer relationships to understand customer needs, and enhance customer understanding of complete products/services.
• Lead negotiations to ensure deals are concluded at the best possible prices.
• Work with the market research team to ensure that market analysis data is used to determine customer pricing.
•Negotiate terms of sale and conclude contracts successfully.
•Collaborate with internal teams to ensure customer satisfaction and resolve any issues.