Responsibilities: As a sales representative or \'rep\', it would be your job to sell your company\'s products or services. You would be responsible for finding and winning new customers, as well as looking after existing customer accounts. You could specialize in one area of consumer goods, such as toiletries or sports goods. Depending on your market, your customers might be wholesalers, shops, businesses, manufacturers or individuals within your Your day-to-day tasks are likely to include:
 Keeping in contact with existing customers in person and by phone
 Making appointments with and meeting new customers
 Agreeing sales, prices, contracts and payments
 Meeting sales targets
 Promoting new products and any special deals
 Advising customers about delivery schedules and after-sales service
 Recording orders and sending details to the sales office
 Giving feedback on sales trends. Formulate pricing policies.
 Determine daily coupons.
 Ensure pricing is correct.
 Work on store displays.
 Attend trade shows to identify new services and products.
 Coach, train, counsel, recruit and discipline employees.
 Evaluate on-the-job performance of sales team.
 Identify future and current trends that appeal to consumers.
 Ensure merchandise ready to be displayed clean.
 Approve contracts with vendors.
 Ensure items are in stock and maintain inventory.
 Keep up with fluctuating demand and supply.
 Analyze financial and operating statements for profitability ratios.
 Ensure promotions are in with company’s standards.
 Utilize ICT for data analysis, to record sales figures and forward planning.
 Monitor local competitors.
 Organize sales staff schedules.
 Preside over staff meetings.
 Assist sales staff in achieving sales targets.
 Manage different departments in the store.
 Handle customer complaints, questions and issues.

 Responsibilities: As a sales representative or 'rep', it would be your job to sell your company's products or services. You would be responsible for finding and winning new customers, as well as looking after existing customer accounts. You could specialize in one area of consumer goods, such as toiletries or sports goods. Depending on your market, your customers might be wholesalers, shops, businesses, manufacturers or individuals within your Your day-to-day tasks are likely to include:
 Keeping in contact with existing customers in person and by phone
 Making appointments with and meeting new customers
 Agreeing sales, prices, contracts and payments
 Meeting sales targets
 Promoting new products and any special deals
 Advising customers about delivery schedules and after-sales service
 Recording orders and sending details to the sales office

Responsibilities : Maintains the work structure by updating job requirements and job descriptions for all positions. Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes. Prepares employees for assignments by establishing and conducting orientation and training programs. Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions. Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors. Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs. Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records. Payroll system, HR data information, update employees records, keep track of employees annual vacation.
Employee relations representatives often assist in negotiating labor relations. This may entail dealing with wages, pensions, and benefits complaints, in addition to other practices in the workplace. For this reason, employee relations representatives might work with union representatives, if such individuals exist within the organization.
Employee relations representatives also must be familiar with personnel rules and practices. They need to understand state and federal labor laws