1-Offer clients products which are capable of meeting their requirements.
2-Organizing sales visits.
3-Provide customers with the explanation of product/service features.
4-Handle and resolve customer complaints and issues with products/services

1- Answer questions about warranties, return and exchange policy.
2-Handle and resolve customer complaints via phone, mail or face to face.
3-Handle delivery cases and ensure to resolve.
4-Handling customer units repair, return and refunds.
5-Providing back-up cashiering during busy periods.

1-Help customers in all inquiries.
2.Follow up & resolve customer complain via phone, mail or social media.
3-Assist with placement of orders, refunds or exchanges.
4-Handle delivery cases and ensure to resolve.
5-Online selling of Mobiles, Electronic, Fashion, Watches and Sunglasses.
6-Train new employees

1-Monitors and reports the progress of trainees during the orientation period.
2-Developing training programmers based on the needs of the organization.
3-Ensures food quality and 100 customer satisfaction.
4-Ensures products are consistent with company quality standards.
5-Assists Profit & Loss management by following cash control,
security procedures, maintaining inventory, reviewing financial reports

1.Guiding the hostess, waiter/waitress and bus boy/girls in the performance of their jobs.
2.Responsible for the overall sanitation and cleanliness of the outlet during the shift.
3.Responsible for the proper maintenance and good working order of all equipment, furniture and Fixtures in the outlet.
4.Performs other duties and responsibilities which lead to guest satisfaction and profit for the hotel.
5.Ensuring sufficiency of manpower in the shift.

1.Welcomes visitors by greeting them, in person or on the telephone.
2.Handling guests mails and messages, and answering phone calls.
3.Handling guest feedback, provide direction and give suggestions.
4.Assisting guests throughout their stay with any requirements.
5.Attend daily briefings and relevant departmental and interdepartmental meetings.

1.Give a warm welcome to guests on arrival and register them as well as issuing room keys.
2.Assist guests with check in and checkout, other cashiering duties.
3.Assisting guests throughout their stay with any requirement.
4.Room inventory and monitoring house situation.
5.Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody.