Please turn on your javascript Ibrahim Oudh - Technical Support Engineer - Yazeed Alrajhi & Brothers Holding - Riyadh, Saudi Arabia

Summary

Possessing developed skills that have been gained through establishing and developing full IT projects, networks and infrastructures from initial conception to completion. Experience covers customer liaison, design, testing to successful implementation within budget, scope, timescales and process limitations. Extensive LAN, WAN, Hardware, Software experience. Working cross-functionally within a customer focused, multi-site environment, maintaining the delivery of IT services and technology projects. Up-to-date on IT developments
And working as an engineer networks and security information makes me able to employ the information that I have learned from the study, as well as my skills gained in benefit of the Company or the institution that I work to their advantage and also help me to continue to get the flag in order to be on the level of sophistication in the world.

Projects

تجهيز مكاتب شركة شاروما بلس

Experience

Company Logo
Technical Support Engineer
Yazeed Alrajhi & Brothers Holding
Aug 2013 - Present | Riyadh, Saudi Arabia

1. know how to use control panel of Microsoft 365 Admin center preview.
2. Follow-up developments of computer networking devices.
3. Supervise the download and run operating systems and relational databases and operating systems and update and follow-up.
4. Follow-up and implementation of programs and special protection devices to keep hardware and data.
5. Follow-up to the principal organs of the work and the interconnection networks and software needed for this installation and management.
6. Participate in the management and follow-up to the internet.
7. Implement policies and powers of access to websites.
8. Collect information with your company's computer and accessories, analysis and preparation of technical reports and submit them directly to the president.
9. Follow up with telecommunications companies to provide appropriate services company and stand to solve the problems of communication and the Internet.
10. The establishment and development of e-mail users
11. The installation and maintenance, and the definition and operation of computer equipment and related accessories.
12. The follow-up internet connection and updated networks.
13. Participate in the development of technical specifications for the devices and accessories.
14. Contributes to the selection of new programs designed in coordination with the Director of Information Technology.
15. Participate in the writing of technical reports for work
16. To undertake any other work assigned to it within the limits of his duties and responsibilities of the job.

Company Logo
Pre - sales
نوميد للأتصلات و تقنية المعلومات
Jun 2013 - Aug 2013 | Riyadh, Saudi Arabia

1 - Clarify the product to the customer and its importance to him.
2 - Full product knowledge.
3 - Communicate with customers and convince them to the service.
4 - Processing the products and services display.
5 - Processing the workshops for sales representatives and sales Supervisor.
6 - Customer follow
7 - Following up the sales and the sales Supervisor.
8 - Preparation of reports on the products and the level of sales.
9 - Work on my system Call Me And Private My Services of STC.
10- Data entry for sales orders received daily and coordinator of the main operating.
11-Delivery of applications to the data after two entrances ensure safety and data recording has.
12- Coordination with two entrances data and make sure the recipient admitted demand during the day and received the same day after the completion of the input and monitoring report and send your requests on a daily basis earmarked to finance.
13- The return processing applications in coordination with the sales.
14- Pending the processing of applications or technical failures by which the work schedule Is Sent to the coordinator of the relationship with the communication in order to play its role of follow-up is required to solve the problem.
15- Weekly work schedule of performance shows the number of orders entered for each data entry.

Education

Sabaa University
Bachelor, Bachelors, Bachelors in Technology, ‎
2012

Skills

Intermediate Pre - sales
Expert Technical Support

Languages

Beginner English
Expert Arabic