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• Completed COOP Trainee for 7 months in Philips Lighting Saudi Arabia as part of the IT Team-
o Specialized training in End Point Security and Windows Updates- Worked with Kaspersky Anti- Virus Tool and Desktop Central.
o Basic training in IT Technical Support, PC Assembly and Disassembly, OS Installation and Configuration, Network Connectivity, Voice Over IP (VOIP), Helpdesk & ITIL, LDAP Authentication & Email Service, Text/Audio/Video Communication tools, ERP Navigation