Please turn on your javascript Mohammed Abeed - IT Application Support Engineer - Sabre Corporation - Jeddah, Saudi Arabia

Summary

A highly competent and organised systems administrator with experience of software
procurement, installation, administration compatibility. Possessing a proven ability to assist
with the day-to-day running of an IT department and it's business IT systems. Extensive
knowledge of monitoring and controlling data security within guidelines to ensure compliance
and report on possible improvements. Well mannered, articulate and able to act as point of
contact for colleagues and external clients.
Looking for a suitable systems administrator position with an exciting, innovative and ambitious
company that offers room for progression.

Projects

Wireless Sensor Networks

Experience

Company Logo
IT Application Support Engineer
Sabre Corporation
Aug 2016 - Present | Jeddah, Saudi Arabia

Reset user password and unlock user credentials.
• Install the Symantec end point protection in to client computers.
• Hardware troubleshooting.
• Adding users in to remote access.
• DSL Modem Configuration.
• Analyzing & troubleshooting daily n/w operations problem.
• Installing Operating System & Application software.
• Maintaining client OS secure with Anti-virus updating & in-built firewall.
• Installing new hardware servers, printers, computer work stations etc.
• Setup biometric Devices like finger print Attendance.
• Working Knowledge of PBX & CCTV Systems.
• Installing IP Telephony Systems and assigning extentions to the users.

Company Logo
IT Technical Support Engineer
Sterling Wilson Middle East Electro Mechanical LLC Riyadh
Jan 2016 - Aug 2016 | Riyadh, Saudi Arabia

Resolving users complains such as applications and other hardware related issues.
• Installing and Configuring of Windows Servers 2008, 2012.
• Resolving escalated problems end user support team.
• Installing Network and Local Printers shared with users.
• Configuring the outlook and troubleshoot.
• Creating PST file and recover the Corrupted PST’s.
• Installing VPN and troubleshooting.
• Troubleshoot application like Java, Oracle, SAP.
• Imaging of computers using Acronis and ghost.
• Backup and restore the user data.
• Internet troubleshooting.
• Joining Clients to Domain.

Company Logo
Technical Support Engineer
Enzee Infomatics Pvt-Ltd.
Sep 2012 - Aug 2015 | Hyderabad, India

my previous job was on technical support.
my work was to troubleshoot the systems,installing the operating systems,servers,and as well reporting and solving the issues of internet,LAN,WAN,WLAN etc on call to the client.

Education

pujya shri madhavanji college of engineering & technology
Bachelor, Bachelors, Bachelors in Technology, B.TECH (C.S.E)‎
Percentage 72%
2013

Skills

Expert Languages: C, C++, C#(C Sharp) • Windows

Languages

Expert Urdu
Expert Hindi
Beginner Arabic
Expert English

Companies Followed