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at the beginning of my career history , I worked in SISI FIMI truism company for Hajj & Umraa as a resident supervisor . my duties were take care of all the pilgrims needs when thy located in Makkah from 2007 to 20011 ( season work ) . then I worked in Mobily as a branch supervisor from 2011 to 2017 , my role was managing my team to reach a monthly target in sales to guarantee customers satisfaction , solve customers issue , and handle all the branch problems. Now , I am working as a sales supervisor in Zain having multiple tasks to achieve according to department plans .
To use my sales and marketing oriented skills in the best possible way for achieving the company’s sales goals
increased profitability and product sales volume by developing a dynamic team
Administer everyday operations for all sales activities.
Resolve all customer issues and facilitate new accounts development and recommend appropriate new selling techniques and resolve all customer issues.
Develop professional relationships with all customer contacts.
Determine all profit and sales objectives and design effective strategies to maintain inventory levels at all times and manage all work according to branch policies and procedures.
Implement all required safety programs and provide required training to employees to enhance operation and supervise efficient working of all employees.
Administer all marketing requirements and provide optimal level of customer services and provide training to all personnel at required locations.
Provide support to all district suppliers and maintain efficient counters at all supermarket and schedule all promotional activities.
Assist branch manager to provide optimal customer services and reconcile receipt and cash payment. etc
Present, promote and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Establish, develop and maintain positive business and customer relationships
Reach out to customer leads through cold calling
Expedite the resolution of customer problems and complaints to maximize satisfaction
Achieve agreed upon sales targets and outcomes within schedule
Coordinate sales effort with team members and other departments
Analyze the territory/market’s potential, track sales and status reports
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
Keep abreast of best practices and promotional trends
Continuously improve through feedback
supervise and serve pilgrim in a company Build sustainable relationships and trust with piligrim through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Handle pilgrim complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of pilgrim interactions,
