A passionate and certified project management professional with over 15 years of experience in software development industry specialized in project management in the Agile and Waterfall methodologies, with hands-on experience in business system analysis, and software quality assurance and control. Currently, managing a digital utility data mapping project for a prestigious government client in Saudi Arabia since 2019 with a varying team size of up to 30 members.
In the past, played a pivotal role in the successful delivery of numerous projects for international clients in various business verticals including GIS, Customer Loyalty Rewards, Document Management, Document Exchange, Town Planning, Vacation Rentals, Content Management, and Utility Applications.
• Responsible for creating, developing, and monitoring projects plans.
• Work with stakeholders to collect requirements.
• Management of projects teams and partners for multiple projects.
• Review of scope baseline against project status.
• Risk reviews, and implementation of preventive / correction actions.
• Prepare and implement QA/QC plans, and monitor progress.
• Identify key changes and initiate change requests.
• Manage communication between project stakeholders.
• Review of interim deliveries and coordinate user acceptance testing.
• Work cohesively with client team for acceptance testing and feedback.
• Discuss specific application issues with client and propose smart solutions.
• Periodic status updates and reports to clients and higher management.
• Application training to employees and end users.
• Preparation of user support documentations.
• Identify stakeholders and collect requirements.
• Document requirements using MS Word and Excel, as required.
• Prepare user stories, and prioritize them in Sprint Backlog with client.
• Requirements analysis for products and prioritization with stakeholders.
• Work with development team to translate requirements into technical implementation plans.
• Review requirements with testing teams to ensure test coverage of all requirements.
• Help prepare, review, and update project documentations like user manual, training Materials, and deployment documentations.
• Develop, review, and monitor plans throughout the sprint.
• Lead sprint planning, estimations, and story allocations with development/QA teams.
• Drive daily scrums and document story progress to prepare burndown and determine velocity.
• Perform risk analysis with team to avoid last minute impacts to deliveries.
• Identify changes and work with CCB and client for review, approval, and implementation of changes.
• Review project deliverables to ensure fulfilment of quality standards and client needs.
• Review Sprint with team to document lessons learned.
• Demo sprint deliveries to client.
• Schedule and lead weekly calls with clients and partners.
• Provide periodic status updates and reports to the project stakeholders.
• Manage multiple small to mid-sized FPP and T&M projects simultaneously.
• Closely interact with team members to understand issues and help keep all motivated.
• Work cohesively with end users to ensure successful user acceptance testing and smooth project transition.
• Coordinate final acceptance review with client and initiate maintenance and support.
• Provide maintenance reports to clients on a monthly basis.
• Coordinate invoicing with client and finance team to ensure milestone based payment clearance.