Senior-level IT professional with more than 18 years of diversified experience in Account Management, Team Building, Organization Development, Direct & Channel Sales, Technical Consultation & Customer Care Management.
Commtel is one of the leading SI operational in Pakistan as well as UAE. Major customers include Financial Institutions, Government, Armed Forces, Education and Manufacturers. We have achieved several award winning projects in 2016/17 includes HEC Smart University WiLAN project worth USD 25 millions, Shaheen Air Data Center worth USD 1 million, UBL Cisco Collaboration worth USD 3 million, Bank ALfalah Cisco Collaboration worth USD 2 millions, HBL SIEM and AMP with international sites worth USD 6 million, Armed forces SIEM and AMP worth USD 5 million, Education/Universities Data Center worth USD 3 million, UBL AMP project worth USD 1 million.
My Reporting line is CEO
Key Responsibilities
• Sales Management (National/International)
• Customer Services Management
• Channel Partner Management (Cisco, IBM Software Group, FireEye, Microsoft, McAfee, Oracle)
• Marketing Management
• Strategy
• Team Building
• Organization Development
Augere Holding is the group of top telecom professionals having operations in Pakistan and Bangladesh. My core responsibilities with this position is to provide end to end customer satisfaction by catering channels building teams and implement successful strategy. My core achievements include establishment of more than 100 Customer Touch points all over Pakistan within 6 months’ time span, establish network of 75 channel partners all over Pakistan for retail sales. Established 4 B2B Channel partners for Corporate Sales.
My Reporting line was CSO & CEO
Key Responsibilities
• Manage Direct & In-Direct Sales Channels
• Corporate Sales Strategy Management
• Training & Development
• Team Building
• Alliances
• B2B Sales
• Customer Touch Point Management
Augere Holding is the group of top telecom professionals having operations in Pakistan and Bangladesh. My core responsibilities with this position establish and manage direct/indirect sales channels for consumer and corporate sales. This include team building, trainings & development, strategy implementation and target oriented results.
My reporting line was CSO
Key Responsibilities
• Establishment of WiMAX network availability for corporate customers
• Smooth transition of Pre-WiMAX (Supernet) to WiMAX Augere
• Partner management
• Revenue forecast and achievement
• Corporate sales management
• Customer care management for corporate customers
• Product and pricing
• VAS
• Channel Partners management for consumer sales
• PnL management for channel partners
• Team building
LINKdotNET was the combination of WOL Telecom and Dancom Online. Its an Orascom Telecom Company which absorbed in Mobilink later on and now its JAZZ. With this position, I was core responsible for the retention of strategic customers (Blue-chip Accounts) which were the main revenue stream for the organization. Repeat sales and revenue generation/collection was an another part. During this phase my major achievement is to retain 95% customer during the transition and formation of the LINKdotNET. Our core expertise was in VSAT, Fiber Optic Data & Internet, DSL, Dialup, Wireless connectivity.
My reporting line was Director Sales
Key Responsibilities
• Team Management
• Key Account Management
• Customer Retention
• Maintain revenue stream and recovery
• Strategy implementation
• Project Management
WOL Telecom was the leading ISP with operations multiple cities in Pakistan. Later on WOL Acquired by LINKdotNET in 2007. With this position I have been handling sales operations for south region including teams of sales as well as recoveries.
My reporting line was VP Sales
Key Responsibilities
• Corporate Sales Management for South region
• Recoveries for South region
• Team Management
• Product, Pricing and VAS
• Customer retention
My core responsibilities with this position was SALES. I was designated the area where I make sure of the new business development as well as customer retention and recoveries. Our core products were Layer2 VPN over DSL, VPNs, TLS, FR0ATM DSL Links, ISDN Dialup, Wireless & Fiber Optics
My reporting line was Manager Corporate Sales
Key Responsibilities
• New Business Development – Corporate Sales South
• Customer retention
• Recoveries
My core responsibilities with this position was SALES. I was designated the area where I make sure of the new business development as well as customer retention and recoveries. Our core products were Layer2 VPN over DSL, VPNs, TLS, FR0ATM DSL Links, ISDN Dialup, Wireless & Fiber Optics
My reporting line was Manager Corporate Sales
Key Responsibilities
• New Business Development – Corporate Sales South
• Customer retention
• Recoveries
My core responsibilities were to retain and support corporate customers. Presales for repeat sales where required and maintain relationship with them to make sure they stick with us.