- Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
- Establishes sales objectives by forecasting and developing annual sales quotas for regions; projecting expected sales volume and profit for existing and new Services.
- Implements sales programs by developing field sales action plans.
- Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
- Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
- Handle a large sales team.
- Develop strong working relations with distributor within the region

Plan, supervise and support the Customer service Agents Staff in order to achieve optimal customer satisfaction and surpass the annual revenue targets, as well as encouraging team work, consistency of service and proper coordination.
- Receiving customers complains
- Make analysis for complains and send it to concern department
- Assuring that customers had been contacted and complain was solved within target limit
- Make monthly survey to stand up of CSI percentage for each department
- Conduct a monthly meeting with departments to share the their performance with the current CSI score and how to develop it in order to achieve the company objectives
- Stand up on the customers experience in the company
- Handling the online reservations that come via the website and direct it to the desired area – then follow up its statues until we make sure that the customer has received the confirmation.

Holder the incoming documentation and information from a variety of sources to organize and track visa requests according to relatively complicated set of laws and procedures so that the Consular Officer can make decisions and ensure that the legal requirements of the application have been met.