• Needs Assessment: Determine what types of training should be provided to employees.
• Instructional Design and Development: May be involved in designing and developing training programs that will be used in the organization including apprenticeship programs, on, professional development classes, and more. This involves deciding what needs to be taught, finding or creating materials, working with subject matter experts and selecting an appropriate training method. Additionally, training coordinators typically handle testing, implementation of training programs, creating or selecting assessment tools, and evaluating instructional effectiveness.
• Outsourcing: Responsible for finding the best options, choosing a provider, and scheduling sessions.
• Scheduling: responsible for developing a calendar that details what type of training opportunities is being offered.
• Marketing: responsible for marketing the available opportunities to employees. This may include posting a schedule on the company\'s intranet, creating and posting flyers in common areas and appropriate departments, communicating with managers about the benefits of sending workers to classes, and using other promotional strategies.
• Assessment: Responsible for assessing and reporting training effectiveness to upper management. This includes determining the impact of training on employee skills as well as assessing how it affects key performance indicators and the bottom-line itself.
• Facility Management: responsible for keeping track of when the spaces are in use and ensuring that no double-booking problems occur.
• Equipment Management: responsible for managing any equipment that the company uses for training purposes.
• This may include computer equipment, LCD projectors, simulation models, and other equipment necessary to deliver the types of training that the company provides to its employees.
• Necessary Skills: In addition to having teaching skills, I’m able to handle a wide variety of

• Planning, preparing and delivering effective lessons to meet students’ cognitive & affective needs.
• Supporting and guiding students by setting and giving feedback on a range of homework Tasks.
• Helping students develop their critical thinking and Higher Order Thinking Skills.
• Providing individual support and attention to students as required and through tutorials & individual meetings;
• Contributing to evaluation and planning of courses to better meet student needs.
• Selecting, adapting and preparing materials for classes.
• Effectively carry out non-teaching related duties.
• Liaising with colleagues in all matters related to teaching of their students.
• Effectively invigilating and marking all exams.
• Maintaining records in designated formats.
• Participating in staff development and other training programs as and when required.

• Manage existing customer accounts via telephone
• Handling inbound calls from current customers as well as outbound calls to prospective passengers
• Handling a number of day-to-day activities such as reservations, providing information regarding flights, advising on fares, action requests for special services and handling general enquiries
• Sell products, services and loyalty programs developed or contracted by Dnata Saudi and airline principals; offer and sell Leisure/Hotel packages (both published and individually tailored) to clients at every opportunity, ensuring maximum sales of auxiliary products to increase revenues.
• Inform customers about mandatory requirements covering their journey such as passport, visa, health and Insurance requirements as well as other details such as check-in place and time.