Please turn on your javascript Shahzad Ali - Senior Business Analyst - Shakoor & Company Limited - Karachi, Pakistan

Summary

I am a highly accomplished and strategically agile Business Analyst with over 10 years’ experience delivering Business and Technical Analysis and solutions to high-volume financial institution, with a proven skills gathering business requirements and translating these into clear unambiguous testable functional specifications. Proven expertise in providing ERP solutions with different ERP tools like JDA, Oracle, IBM ASR, IBM AWR, IBM retail ideas development and connect through RFID technology to reduce the inventory losses and control POS, B2B, b2C and all other departments. I am highly skilled in business process mapping, capturing ‘as is’ and ‘to be’ flows, successfully applying business analysis methodologies and Business Process Model and Notation to capture and define business processes. Offered broad-range of expertise in updating commands and observed system function to verify correct operations and detect errors.

My key skills include Senior Business Analysis, Development Requirements Gathering, Online marketing Strategies, Budgeting, Planning, & Forecasting, Risk Assessment & Mitigation, Process Redesign & Change Initiatives, Advertising Solution Development, Web-Based Reporting Tools and Business Process Mapping

Currently I am engaged with Shakoor & Company Limited, as a Senior Business Analyst, where I delivered complete operational support for high-volume financial institution. Maintained and updated all records and other documents to obtain information and respond to requests. Initiated, reviewed and devised new policies, coordinated upper management's market visits and key account calls. Attached is my CV which showcases my progressive experience and successful track record for leading successful initiatives. My professional background and great industrial exposure coupled with an excellent track record makes me an ideal candidate for executive roles.

Experience

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Senior Business Analyst
Shakoor & Company Limited
Jul 2017 - Present | Karachi, Pakistan

Rendered expert services and contributed positively to the team efforts by establishing and controlling program operating budgets, producing reports and other financial performance reports, assessing contract performance for bids, budgets and forecasts.
Delivered complete operational support for high-volume financial institution. Maintained and updated all records and other documents to obtain information and respond to requests. Conducted marketing department’s monthly analysis of customer acquisition data and campaign performance. Documented business processes and analyzed procedures to see that they would meet changing business needs. Designed and devised effective processes and offered recommendations for improvement. Delegated work responsibilities to staff, led projects, tracked progress and updated managers, partners and clients.
Key Accomplishments:
• Strategized and aligned financial model for a new unit, also developed methods to establish and meet client objectives.
• Initiated, reviewed and devised new policies, coordinated upper management\'s market visits and key account calls.
• Initiated effective marketing and customer-specific marketing solutions for executed brands optimization.
• Conducted due diligence for sale of business unit, researched and resolved issues regarding the integrity of databases.
• Ensured smooth execution of new program and recommended operational improvements based on analysis.
• Exercised hands-on approach for initiating rollout of new enterprise software solution for sales reporting.
• Liaised with product development dept. to develop and maintain marketing materials for sales presentations.

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Senior System Analyst (ERP)
Bindawood Group of Companies
May 2012 - Dec 2016 | Jeddah, Saudi Arabia

In-charged with responsibility to develop infrastructure routes accounting for company policies, space availability and equipment constraints, created new profiles for users as well as resolved or escalated problem tickets to resolve user issues.
Rendered keen eye for details to collet requirements to conduct gap analysis through design workshops with users. Analyzed system and process, also engaged in documentation, testing, implementation and user support for platform transitions. Facilitated system developers by creating system models, diagrams, and charts, and assisted client in system operation and troubleshooting. Reconciled open purchasing orders on monthly basis, coordinated distribution processes, assessed effectiveness of sales representatives. Cultivated and sustained productive and professional relationships with key account holders. Maintained regional stock levels. Generated, reviewed, and evaluated weekly, monthly, quarterly and yearly reports on purchasing operations. Designed and implemented innovative systems for data collection, storage and management of customer orders.
Key Accomplishments:
• Built synergies with valuable customers, scheduled promotional activities in accordance with available inventory and staff resources. Maintained records of daily data communication transactions, problems and remedial actions taken.
• Generated details reports for development functions, developed and promoted successful company sales and account management personnel into leadership positions to drive growth, also devise new services into production.
• Identified opportunities for growth, gathered data around all transaction and initiated tools for helping users, highlighted and corrected performance issues, trained users in the proper use of hardware or software.
• Orchestrated all bottom-line factors such as devising policies, technical procedures and standards for preserving the integrity and security of data, reports and access.

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Business Development Manager
(Bindawood Group of Companies), Danube Hypermarket Head Office
Mar 2010 - Mar 2012 | Jeddah, Saudi Arabia

Swiftly responded to client inquiries effectively, negotiated and closed long-term agreements with new clients in assigned territory, also identified new business opportunities by actively communicating product lines to leading international corporations.
Developed new business by networking with valuable customers, updated client notes in Salesforce. Highlighted issues and crafted unique and immediate solutions. Represented company and promoted products at conferences and trade association meetings.
Key Accomplishments:
• Created a marketing strategy for product offering, also research and competed growth opportunities for business growth.
• Produced regular, accurate and timely narrative reports and presentations detailing business development operations.
• Research numerous verticals to search out the potential customers via telephone, email and in-person inquiries.
• Devised consistent process structures by working with existing customers to increase purchases of products and services.
• Proved instrumental in scheduling promotional activities in accordance with available inventory and staff resources.

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Supply Chain Manager
(Bindawood Group of Companies), Danube Hypermarket Head Office
Feb 2008 - Feb 2010 | Jeddah, Saudi Arabia

Displayed a direct and decisive management style, to eliminate communication gaps and overcome operational hurdles to control damage and repair costs through careful management and preventive maintenance, assigned shipments to carriers in the database
Served as a resource in all efforts to present carrier-performance metrics and monthly costs reports to executive team. Gathered, logged and monitored all shipping data. E-mailed suppliers, carriers and customers with shipping updates. Administered return and exchange processes from customer to supplier.
Key Accomplishments:
• Cultivated a positive rapport with fellow employees to boost company morale and promote employee retention.
• Recommended investments in technology, capital, equipment systems and other assets to improve service quality.
• Reviewed and analyzed market trends and the competitive landscape to understand opportunities and potential value.
• Created and devised new policies and optimized business profits by 60% in one year by restructure of business line.
• Documented shipment claims submissions and liaised with dispatchers, warehouses, and clients regarding outing orders.
• Kept database abreast with changes in carrier status, received all goods and checked product condition and count.
• Delivered detailed reports and oral presentations to keep employees up-to-date on company goals and achievements.

Education

BakerVille University
Master, Masters, Masters in Science, MSC‎
Computer Sciences and Information Technology
CGPA 3.8/4
2014

Languages

Expert Hindi
Intermediate Punjabi
Beginner Saraiki
Expert Sindhi
Expert Urdu
Intermediate Arabic
Expert English