 Senior IT System Administrator:
The City School, Northern Regional Office Islamabad, Pakistan. August 2017 - Present

• Assessed system problems with the network, software or hardware components by running diagnostics, trying solutions and upgrading devices when necessary
• Manage Different Wi-Fi-router’s and manageable Switched, Active Directory, open source, Firewall, PF SENSE, Nayatel Customer Panel, Squid User Access Report, UNIFI, Different Server’s i.e Mail Server, DNS, FTP,VPN, File Deployment, Wireless & Wired, Network and Storage Solution in open source and Windows Environment.
• Surveyed network usage and logged various points of access to focus on improving system performance and limiting downtime.
• Monitored the company – wide email system and made adjustments to allow for rapid business expansion and tripled user numbers.
• Created a company –wide backup of all network settings and essential data and recovered information in various locations during system crashes.
• Headed a team of network security personnel to secure sensitive data and prevent breaches from outside sources.

 Senior IT Technical Support:
Azmeel Group of Contracting Company, K.F.U, Projects, Al-Hassa, Saudia Arabia from October 2014 to November 2016:
As a successful Senior IT Technical Support for the last Two years at The Azmeel Contracting Company, I have gained a considerable amount of experience in communicating with Different Manager of the Area, Project Manager, Construction Manager & all Engineers and Users of various technical abilities in computer to pursue a highly challenging career in the field of IT where I can apply my knowledge and experience, acquire new skills with a team of professionals and provide value addition work to the organization. I have a Master Degrees in Computer Science & Educational Planning & Managements from AIOU University.

• Installing and configuring computer hardware operating systems and applications
• Monitoring and maintaining computer systems and networks
• Talking staff through a series of actions, either face to face or over the telephone to help set up systems or resolving their issues
• Proficient in handling escalated calls and providing 1st & 2nd Level Technical Support to end-users.
• Microsoft Outlook, Outlook Express configuration, backup, troubleshooting.
• Maintain of computer hardware systems and system assembly.
• Maintain the assets of pc\'s and laptops.
• Installation & Configuration of Network printers & Scanner and its basic level of troubleshooting.
• Manage all the inventory of PCs.
• Configuring & Managing DNS, DHCP & Active Directory.
• Creation and management of Domain and user accounts as well as assign access rights and permission to use internet facility.
• Managing & Monitoring Network & Coordinate with Vendor.
• Provided the Remote support & Net meting support using following software Team Viewer, VNC Server, Remote Desktop.
• Monitoring & insuring a recommended temperature for Server Storage Room.
• Installation of Antivirus, Patches & Updates from Backend side & frontend both.

 ICT “O” Level Lecturer & Administrator:
The City School Harley Campus Rawalpindi Cantt, Pakistan from August 2008 to August 2014
• Ran tests on computer programs, hardware elements and network devices to keep speeds and performance at optimal levels and adjust as the company grew
• Discussed potential problems with network and computer usage with staff members and explained how to get the best performance from individual workstations.
• Teaching all areas of the school computer curriculum.
• Teaching students the latest computer skills.
• Creating rigorous lessons that are aligned with the subject curriculum.
• Providing ongoing and timely feedback to students on their progress.
• Involving parents and careers in a child’s education.
• Preparing assignments, course material and lessons for pupils to do.
• Informing parents of a student’s academic progress.
• Installing teaching software on computers.
• Working closely with other teaching and school staff.
• Researching new subject topic areas to teach.
• Conducting frequent and appropriate assessments of a student’s abilities

 Network Administrator:
Rawalpindi Collage of Science and Technology (RCST), Rawalpindi Pakistan from January 2006 to October 2007:
• Installation, configuration & troubleshooting of LAN and Installation of different hardware and software.
• Network cabling, configuration and maintenance of organization networks and Workgroup.
• Installation and troubleshooting of Software.
• Provide technical support to organization for smooth setup.

 IT Coordinator:

Fine Metal Technology Engineering (FMTE) Islamabad, Pakistan, From July 2007 to July 2008:

• Work as a supporting Coordinator to facilitate the Daily Beds Projects and Leasing to Reporting into the Director of IT & Business Systems.
• Monitor and evaluate current trends in technology related to beds and Office Administration.
• Maintain documentation of all deployed hardware, software, configurations, licenses, and uses.
• Managing data entries to the existing databases of the organization, dealing majorly with the Research Publications and Productive Project of Pakistan.
• Coordinating efforts in design, development and maintenance of comprehensive database on Fine Metal Technology Organizations, Manpower and performance Evaluation based online Communication with different Companies & Organizations in Pakistan.
• Computer assembly, partitioning and troubleshooting.
• Network Printers Installation and configuration and troubleshooting.
• Install, upgrade, and maintain two categories of workstations (laptop, desktop).
• Research, procure, install, configure, analyze, and debug peripherals such as printers, scanners, pointing devices, keyboards and flash drives.
• Configuration of Outlook Express with Gmail.