Please turn on your javascript Muhammad Ismail - IT Manager - AL MUHAIDIB SIX CONSTRUCT - Jeddah, Saudi Arabia

Summary

Over 13 Years of experience in Planning, installation and Managing of IT Setups (Networks / Servers / Security) with multinational Companies in field of Engineering / Government and Construction Category, works in PK, UAE, and KSA region, Managed multiple divisions simultaneously with different IT setups / and supervised IT supports teams)
Technical assistance and support for ELV /Security / Life Safety Systems (Trunk Radio System, CCTV, BMS, FAS)

Certified: Microsoft (MCSA, MCP, MCTS, Server 2012) | Microsoft ID: 5856508 |
CISCO (CCIE R&S written / CCNP Security / CCNA R&S) | CISCO ID: CSCO11247192
Juniper (JNCIA-ER, JNCIS-ER) | Motorola (Advanced MotoTRBO & TRBOnet) | Axell Wireless
EXIN (ITIL-Foundation V3 Certified) | EXIN ID: EXIN232620

Project Management

 Project requirements gathering, planning, resource allocation, actions plan, activity monitoring, meet strict dead lines
 Vendor’s selection, coordination and follow-up for their inputs and performance,
 Meetings with client and vendors to keep transparency of activity and on time achievements,
 Testing commissioning for completed projects

IT Systems and Staff Management
 Annually Maintenance contracts management, vendor communication, client inputs and final processing.
 Defines IT Policies, review/clients approvals and implementation for IT Systems, to comply with client expectations
 Staff allocation on 24/7 working schedule (normal / emergency / event duty)
 Monitoring, and reviewing activity reports for IT Support staff on day to day operations
 Weekly meetings to review ongoing tasks / troubleshooting feedback and follow-up,
 Backup administration Logs review for on time performance

Experience

Company Logo
IT Manager
AL MUHAIDIB SIX CONSTRUCT
Feb 2012 - Present | Jeddah, Saudi Arabia

Reporting to : Director / Deputy Director
IT Setup Summary : Manage and support an IT Setup consist on 1000+ end user network points, 40+Servers, 150+ Cisco
Switches (L2/L3), Multi Location Complete Stadium IT Systems administration.
: Servers Managed (Email / Active Directory 2008 / File Server / SQL Database / Proxy Servers)
: IP Telephones (300+ Extension), Fiber Linked Network, Leased Line / Radio Link
Responsibility : 1) MSX Offices (PMT / O&M) Complete IT setup Implementation support, management and new Purchasing
: 2) ARAMCO PMT Site Office IT Setup and Support,
: 3) KASC Stadium Complete IT Systems (IP Telephone / LAN / WLAN / Ticketing Systems / Users Support)
Administration / day to day Operation control and Event Support
: 4) ELV Systems, Technical Support and supervision and troubleshooting,
 Building Management System (BMS)
 FAS System (Fire Alarm System)
 IPTV Systems (Eternity)
 CCTV (BOSCH) / Access Control System (ACS)
 Public Addressing System / Trunk Radio Systems
: Manage a Team of IT Support Engineers Supervise for their daily activity and tasks (MSX and ARAMCO Site
Office, as well as Stadium day to day operation / event support), Performance Appraisal and Knowledge share of
Latest technology with Support team
Projects : KASC (King Abdullah Sport City), Jeddah
Complete IT Setup includes management approval, designing, commissioning and administrating of the following
 MSX Office IT Setup installation consists on 300+ IT Equipment’s (Computers / Servers / Printers / Projectors )
 MSX Office Telephone system installation (130 Digital/Analog Extensions)
 MSX Office connectivity with Remote Sites Wireless Connectivity / LAN Networking
 MSX and ARAMCO Site Office Network Expansions

Education

Hajvery University
Bachelor, Bachelors, , Bachelors of Computer Scienses‎
Computer Scienses
2005

Languages

Intermediate English