Please turn on your javascript Omar Dahan - ICT Portfolio Manager (Agile Delivery) - Taqneen Electronic Solutions - Jeddah, Saudi Arabia

Summary

Over 12 years of broad-based project and quality management expertise implementing systems and technologies, with international specialization, and dedicated advocate for change to identify, support and enhance business value from concept to completion.
▪ Versatile, tri-lingual Project Manager with expertise driving projects and leading cross-functional teams maintaining focus on achieving bottom-line results while formulating and implementing business solutions to meet a diversity of needs.
▪ Quality Assurance and Improvement leadership with over a decade experience in managing projects\' technical risks, ability to develop a solution for complex problems, awareness and active knowledge of industry best practices and standards.
▪ Interface and Communication Management with attention to detail to exceed stakeholders and customer expectations and maintain high levels of client satisfaction.
Areas of Expertise
✓ Business Strategy and Agile Project-Portfolio Management
✓ ICT Management and Consulting (Digital Transformation)
✓ Total Quality Management, Leadership, and Sustainability
✓ Systems Engineering Design Management (e.g. V-Model)

Experience

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ICT Portfolio Manager (Agile Delivery)
Taqneen Electronic Solutions
Feb 2017 - Present | Jeddah, Saudi Arabia

Agile change agent with experience in digital projects – Planning, leading, organizing, and motivating agile project teams to achieve a high level of performance. Delivering solutions, and services in support of approved business driven portfolios of work. Assuring high-quality solutions that meet functional requirements and delivery schedules. Providing recommendations, status updates, and business value propositions to the owner.

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Senior Management Consultant (Strategy)
NORYAN (at Ministry of Economy and Planning -External)
Oct 2016 - Feb 2017 | Riyadh, Saudi Arabia

Project Management function to support government digital transformation initiatives under the \"National Transformation Program 2020\", serving the strategic objectives of \"Saudi Arabia\'s Vision 2030\", with a focus on Smart Cities\' applications and services. The goal is to enhance collaboration among the entities, restructuring the initiatives to maximize their impact, developing the detailed implementation plan, and supporting the portfolio strategy.

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Engineering Manager (Systems & Quality)
DALLAH Trans-Arabia (DTA)
May 2012 - Oct 2016 | Jeddah, Saudi Arabia

Managing the design/implementation until operation, including quality governance, Testing, V&V, and maintenance facilities. Coordinating projects, making detailed plans to accomplish goals and directing the integration of technical activities. Analyzing technology, resource, and business needs in order to assess the feasibility of projects. Directing, reviewing and approving product design and changes. Managing the client acceptance and delivery.

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Sr. Systems Engineer / Consultant
Project Management and Development House (on behalf of DTA)
Oct 2008 - May 2012 | Jeddah, Saudi Arabia

Consultant for the ATVAM project (Automatic Traffic Violation Administering and Monitoring) Systems Engineering lifecycle: I was involved in the initiation phase going through implementation until the operation taking care of the quality of the specification development, compliance with MOI requirement, anticipating and analyzing risks related to system deficiencies and advising with effective solutions as feedback for the technical designs.

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Sr. System Integration Engineer
Mobile Network Solutions (MobiNetS)
Nov 2007 - Oct 2008 | Tripoli, Lebanon

Maintaining custom products and mobile business solutions, playing the role of software Integrator for Telecom Operators (VAS, and System maintenance): installing, testing and deploying patches or custom solutions at customers’ premises or remotely, on behalf of Gemalto CISMEA.
• Clients: CytaMobile-Vodafone Cyprus (Mobile Payment Solution) and MTN Telecom (S@T, OTA services, and Nokia-Siemens \"e-Refill\" solution).

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Software Quality Assurance Manager
Outstanding Solutions Delivered (OSD Services)
Nov 2006 - Nov 2007 | Tripoli, Lebanon

Chief of Quality Assurance department for NovoPath solutions design (Laboratory Information Management software platform): gathering client requirements, critical design reviews, planning resources, managing plans and testing, deployment, performance monitoring, and issue management.

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Software Engineer
SWORD Group (IT & Software)
Aug 2005 - Nov 2006 | Beirut, Lebanon

• Orange Communications SA: Quality plans and Reports (Planning, Testing, and remote Coordination)
(CRM-ICE 5.2) Integrated Customer Care Environment, and (NTMS 3) Nokia Terminal Management Server phase III, Orange Telecom Europe
• Omega Watches SA, Bienne (open source CMS): Customization of the Omega watches & jewelry websites www.omegawatches.com
• Edipresse Publications SA, Lausanne (ECM) \"DAY Communique\": Customization & (24h/7d) Support for authoring & publishing of the following
Online Journals published in Switzerland: [24 Heures] www.24heures.ch - [Tribune de Genève] www.tdg.ch - and [Le Matin] www.lematin.ch

Education

Edinburgh University
Master, Masters, Masters in Business Administration, MBA‎
Business Management
2014
Sikkim Manipal University - Distance Education
Master, Masters, Masters in Business Administration, MBA‎
Total Quality Management
Grade A
2012
Lebanese University
Bachelor, Bachelors, Bachelors in Technology, Electronic Engineer‎
Electrical Engineering Electronics, Information & Communication Technology, Telecom and Computer Engineering
Percentage 89%
2005

Languages

Expert Arabic
Expert English
Expert French