Please turn on your javascript Elie Sokhen - Receptionist - Regency Palace Hotel - Jounieh, Lebanon


I’m looking forward to gain more experience and develop my skills while putting all my efforts to succeed.
I was promoted from room service to the housekeeping supervisor to reception. Then from reception to front office manager.


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Regency Palace Hotel
Feb 2023 - Present | Jounieh, Lebanon

Greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk.

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Front Office Manager
Opera Hotel
Jun 2019 - Mar 2023 | Jounieh, Lebanon

- supporting, training and supervising front office staff.
- Handling customer complaints and special requests.
- scheduling staff shifts.
- Maintaining an orderly appearance throughout the reception area.
- Monitoring stock and ordering office supplies.
- Preparing monthly management reports on customer feedback, bookings, and cancellations.

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Room Service
Four Seasons Hotel
Jul 2018 - Oct 2018 | Byblos, Lebanon

-Taking guest orders over the phone and entering them
into an electronic system.
-Delivering room service orders to guests in their rooms.
- Set up room service trays and tables to prepare for incoming orders.

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Civil Defense.
Feb 2018 - Aug 2018 | Byblos, Lebanon

Creating plans and civil defense procedures aimed at redressing or preventing loss of life and property in times of war and natural disasters.

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Francity Supermarket
Mar 2017 - Dec 2017 | Byblos, Lebanon

Processing and receiving payments and issuing receipts to customers as they leave with their purchases.


Arts Sciences & Technology University in Lebanon
Bachelor, Bachelors, Bachelors in Arts, ‎
Institut MGR Cortbawi - SSCC
, ‎
Quatrieme Ecole Officielle jbeil
, ‎
Grade 9


Expert GPOS and PMS program for hotel booking
Expert OneNote-Social Media-Videos Creation
Expert Organization and delegation
Expert Teamwork
Expert Word-Excel-PowerPoint-Access
Expert Working productively during rush hours


Intermediate English
Intermediate French
Expert Arabic

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