Please turn on your javascript Morshedul Alam - Restaurat Manager - High quality food co - Riyadh, Saudi Arabia

Summary


To be parts of professional Organization and work in Challenging Environment  Which Offers an Opportunity to grow, Develop and contribute to the growth of the Organization.I hereby declare that above mentioned details are true and accurate in best of knowledge.


Experience

Company Logo
Restaurat Manager
High quality food co
Jan 2020 - Present | Riyadh, Saudi Arabia


  Excellent Customer Service (internal\External PR)
Always Ensuring the quality of the product
Building the sales by executing and following up on marketing promotions and local store marketin
Ensuring the profitability of business by updating and analyzing the paper work
Analyzing the cost reduction methods to increase the profitability
Set tasks and goals to his team
Take travel paths inside and outside of the restaurant every half an hour to ensure the smooth operation
Follow the system of time management
Read and sign the logbook everyday and follow up on it
Check the inventory and stock status and follow up with the supplies
Check the petty cash and sign the vouchers and send for clearance as per the schedule
Always carry update and follow up with To Do list
Take briefing and discuss what went wrong and what went right with your team
Allot station and plan pre rush preparation with the team
Check and ensure all Managers and crew members are following the standard operating procedures, if not correct and retain them
Rush hours be on the floor talk to the customer and take care of their need and promote party and promotions
Check and follow up with the comment cards and rectify the problems (remember every complaint is the opportunity to build a life time customer)
At least once a week HQSCV audit has to be done

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Restaurant Operation Manager
Chicking Restaurant
Jan 2014 - Dec 2018 | Khartoum, Sudan


Strategizing the local store marketing and in house promotions
Analyzing the problems before they effect the operation; and help the team to trouble shoot
Ensure the cleanliness (has an eye for detail when it comes to cleanly ness)
Analyzing the cost reduction methods to increase the profitability
Set tasks and goals to his team
Take travel paths inside and outside of the restaurant every half an hour to ensure the smooth operation
Follow the system of time management
Read and sign the logbook everyday and follow up on it
Check the inventory and stock status and follow up with the supplies
Check the petty cash and sign the vouchers and send for clearance as per the schedule
Always carry update and follow up with To Do list
Take briefing and discuss what went wrong and what went right with your team
Allot station and plan pre rush preparation with the team
Check and ensure all Managers and crew members are following the standard operating procedures, if not correct and retain them
Rush hours be on the floor talk to the customer and take care of their need and promote party and promotions
Check and follow up with the comment cards and rectify the problems (remember every complaint is the opportunity to build a life time customer)
At least once a week HQSCV audit has to be done
 Does a surprise audit on product and cashier collection
  Check on opening and closing checklists and see all the works are accurate
Follow and complete all paper works on day to day basis

Company Logo
Restaurant Manager
Chicking Sudan
Jan 2009 - Dec 2013 | Khartoum, Sudan


Excellence in customer service
Provide the quality product to customer every time
Project and plan the sales.
Strategizing the local store marketing and in house promotions
Analyzing the problems before they effect the operation; and help the team to trouble shoot
Ensure the cleanliness (has an eye for detail when it comes to cleanly ness)
Analyzing the cost reduction methods to increase the profitability
Set tasks and goals to his team
Take travel paths inside and outside of the restaurant every half an hour to ensure the smooth operation
Follow the system of time management
Read and sign the logbook everyday and follow up on it
Check the inventory and stock status and follow up with the supplies
Check the petty cash and sign the vouchers and send for clearance as per the schedule

Company Logo
Cashier/Counter
Chicking Restaurant
Jul 2007 - Dec 2008 | Dubai, United Arab Emirates


Excellent Customer Service (internal\External PR)
Always Ensuring the quality of the product
Building the sales by executing and following up on marketing promotions and local store marketing
Analyzing the problems and trouble shooting in day to day basis ensure every day you conduct briefing and debriefing
Be a team player
Ensuring the profitability of business by updating and analyzing the paper work

Company Logo
Housekeeping supervisor
balaka hotel
Mar 2006 - Jun 2007 | Chittagong, Bangladesh


Organizing and managing a team of housekeeping maids Checking rooms after the maids have cleaned them of the best standard of comfort and cleanliness, Liaising with maintenance and reception on walk about radio to make sure rooms are perfect and ready to give back, Checking all public areas and assigning the maids a different task everyday, Working alongside two other housekeeping supervisors, Attending head of department meetings, Compiling a morning job list for the maids, Ordering and stock taking mini bar items, and chemical products

Education

Chittagong city collage
, ‎
Business Administration
2003

Skills

Expert Cafe Management Skills

Languages

Expert Hindi
Expert Arabic
Expert English

Companies Followed