 Greeting customers and scheduling service appointments and writing service orders and descriptions of problems and repairs.
 Receive customers with accident vehicles and collect from the police report to confirm which area was damaged due to accident as mentioned on the police report.
 Consult with mechanics about necessary repairs and possible alternatives to expensive work.
 Prepare parts and labor estimate for the accident vehicle and forward the same to the insurance company for the insurance approval.
 Knowledge in all type of wheel rims.
 Receive insurance surveyor to discuss the estimate in detail for finalizing the estimate prior to obtaining the final approval from the insurance company.
 Ordering parts for the accident vehicle.
 Call customers to inform them of changes in services or to let them know their vehicle is ready for pick-up.
 Handling all type of vehicle like German, Japan, Asian.
 Handling Nasco, watania, Ngi, Arab orient, Dubai , insurance house, Aldefra insurance.
 Follow up with workshop on the approved estimates.
 Preperaing document for stamping from insurance.
 Inform the insurance company on the latest repair update of the vehicle.
 Keeping all records of accident both hard copies and soft copies.
 Preparing the daily ,weekly and monthly report and submit to the manager.
 Follow up with the insurance companies about the claims settlement and coordinate with accounts dept.
 Perform all the activites as per assigned responsibilities.
 Carrier out any additional tasks assigned.
 Coordinate with estimators and create job cards.

 Calling insurance companies on behalf of doctors and follow up on outstanding claims.
 Knowledge in ICD9, ICD10 and modifiers.
 Prioritize the pending claims for calling from the aging basket.
 Working on denials, rejection, request for additional information.
 Sending medical record to the insurance company for rejected claim.
 To get authorization for the services and get referral from the doctor.
 Coordinate with insurance company for patient eligibility and new policy.
 Follow up on TAT for claim reimbursement.
 Knowledge of claim submission and resubmission and denial analysis.
 Auditing rejected claim to identify eligibility and completeness of claim file.
 Assisting in pre approval request by coordinating with insurance company to deliver timely.
 Initiate telephone calls to insurance companies requesting status of claims in queue and for further explanation of denials and underpayments.
 Convince the claims company (payers) for payment of their outstanding claims.
 Escalate difficult collection situations to management in a timely manner.
 A Team player with exceptional communication and management skills.
 Able to work in a highly dynamic environment and able to multi-task, target driven and self
motivated.

 Providing Developmental suggestion to the company and improving operational efficiency of the company by helping in the development process.
 Collecting requirement for the project business analyzing them and guiding the developmental team in optimizing their work.
 Assisting at various level of project and helping in task analysis.
 Evaluating the data collected by project development team and preparing hardware and software requirement specification understanding these details.
 Acting as an interface between the client, development team and the development support team.
 Carrier out any additional tasks assigned
 Analysing team report.
 Perform all the activites as per assigned responsibilities