Please turn on your javascript MD ALAM - IT EXECUTIVE ENGINEER - INVESCA SHARE AND SECURITIES LTD - Delhi, India

Summary

To work in an organization for the development of my skills, to contribute in Company’s success
and knowledge to have symbiotic relationship with the company where I can put all my efforts to
Company’s growth.

Experience

Company Logo
IT EXECUTIVE ENGINEER
INVESCA SHARE AND SECURITIES LTD
Jan 2017 - Present | Delhi, India

Supports various client company hardware which includes servers, laptops, terminals, desktops,
printers and handheld devices
 Installation and configuration software.
 Builds, configures, upgrades and images desktop and laptop.
 Working for Asus Laptop for Services in Onside (Field).
 Support remote users via phon.
 Working knowledge of Microsoft Active Directory accounts and group, DNS, DHCP.
 ILO configuration and remotely installation server 2012 and 2016 also.
 Troubleshooting problems related to software, OS on Laptop & Desktop.
 MS-Outlook mail configuration on system and handset.
 Switch and router installation, Wi-Fi Configuration on Laptop.
 Providing remote support to other locations over phone & via remote.
 All the standard software installation like Lotus notes Client, MacAfee Antivirus ,Acrobat reader
and writer ,7Zip ,MS Office 2003 & 2007, 2010, 2013, 2016 and office 365 and etc. OS
installation CD’s and USB Drive.
 Windows Installation on new PC and assembling and upgrade server and upgrade RAM,
Processer, and Hard Disk.
 Laptop ROG Series trouble-shooting and services & diagnose and solve issue within time.
 RAID Configuration and Server Hardware replace like Ram, Hard disk.
 CCTV Camera installation.
 Punching and Switch Installation.
 Local & N/W Printer Installation and handling the print server.
 Installation of bit defender total security server Antivirus and update and extracting report from
the Bit defender antivirus server of non-reporting client on bit defender server and working on the
same.
 Follow up with hardware support vendor to get the things done

Company Logo
Desktop Engineer L1/L2
SNET COMPUTER
Jan 2016 - Apr 2024 | Delhi, India

Troubleshooting problems related to software, OS on Laptop & Desktop.
 Wi-Fi Configuration on Laptop.
 Providing remote support to other locations over phone & via remote.
 All the standard software installation like Outlook Configuration, MacAfee Antivirus ,Acrobat
reader and writer ,7Zip ,MS Office 2003 & 2007 & 2010 and etc.
 Local & N/W Printer Installation and handling the print server.
 Installation of Quick Heal, MacAfee, Antivirus and working on the same.
 Follow up with hardware support vendor to get the things done in timely manner.

Company Logo
SYSTEM ENGINEER
MINISTRY OF LAW AND JUSTICE
Feb 2012 - Apr 2024 | Delhi, India

Troubleshooting problems related to software, OS on Laptop & Desktop.
 MS outlook mail configuration.
 Wi-Fi Configuration on Laptop.
 Providing remote support to other locations over phone & via remote.
 All the Designing software installation Like FTS..
 All the standard software installation like MS Outlook, Quick heal, MacAfee Antivirus, Acrobat
reader and writer ,7Zip ,MS Office 2003 & 2007 & 2010 and etc.
 Projector configuration.
 Local & N/W Printer Installation.
 Data transfer through LAN.
 New System installation and configuration for Annual Budget Session 2014 & 2015.

Education

Himalayan University
Bachelor, Bachelors, Bachelors in Arts, Graduation‎
English, History, Political System
Percentage 64%
2017
INSTITUTE OF COMPUTER HARDWARE AND NETWORKING
Diploma, ADVANCE DIPLOMA IN HARDWARE AND NETWORKING‎
INSTALLATION, ASSEMBLING, NETOWORKING
Completed
2011
IGNOU
Certification, CERTIFICATE IN COMPUTING‎
application
Incomplete
2007
NIIT
Diploma, DIPLOMA IN INFORMATION AND TECHNOLOGY‎
INSTALLATION, APPLICATION, NETWORKING
Completed
2006

Skills

Expert Computer Hardware Installation
Expert Microsoft Servers
Expert Remote Desktop
Intermediate RHEL

Languages

Intermediate Hindi
Intermediate Urdu
Intermediate English