1. Customer Support:

  •   Answer inbound calls or respond to messages from customers.
  •   Provide information about products, services and offers.
  •   Receiving complaints and provide solutions.

2. Sales and Upselling:

  •   Promote products or services to customers, sometimes meeting sales targets.
  •   Upsell or cross-sell based on customer needs.

3. Problem Resolution:

  •   Resolve customer complaints or issues effectively and efficiently.
  •   Document customer interactions and issues for future reference.

4. Team Collaboration:

  •   Work with colleagues or supervisors to address issues that are more complex.
  •   Participate in team meetings and training sessions.

5. Education &Experience

Business administration or any related field

Experience: no need

6. Skills & Qualification

  •   Communication Skills
  •   Proficiency of English language
  •   Listening
  •   Data Entry
  •   People Skills
  •   Customer focus
  •   Multi-tasking

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Certification
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Dec 16, 2024
Posting Date:
Nov 18, 2024

Oxygen Arabia

· 11-50 employees - Riyadh

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Mihnati Premium

Similar Job Titles

Receptionist

Princess Cruise Hotel, Multiple Cities, Saudi Arabia
Posted Jul 01, 2025