Receptionist

Moon Investment Co. Ltd Verified

Jeddah , Saudi Arabia

Posted Jan 25, 2020 491 views

SR. 4,000 - 4,500/Month

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Job Description

Check-in Guests

Hotel receptionists greet incoming guests and welcome them to the hotel. They confirm reservations, explain hotel amenities, give directions to rooms, and produce room keys. They also arrange for luggage to be brought to rooms upon request.

Handle Guest Inquiries and Complaints

From providing additional linens to handling complaints about noise or room temperature, hotel receptionists are responsible for accommodating guests during their shifts. They contact necessary personnel, such as managers or housekeeping, to handle specific requests or complaints.

Answer Phones

Hotel receptionists take all incoming calls at a hotel. They handle phone reservations, confirm previously-made reservations, give directions to the hotel and answer any questions customers have about the lodgings.

Process Payments

When a guest’s stay is over, hotel receptionists handle check-outs. At this time, they will issue payments such as additional room charges and process debit or credit cards to pay for room fees.

Job Details

Industry:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
High School or Less
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Feb 25, 2020
Posting Date:
Jan 25, 2020
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Moon Investment Co. Ltd

Hospitality · 601-1000 employees - Jeddah

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