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Posted Mar 15, 2023 341 views
- Position in RiyadhWe are looking to hire a skilled IT support engineer to assist our clients with all IT related technical support issues.
- As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships.
- You may also be required to install new software applications and train clients on proper application use.
- To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills.
- Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.
- IT Support Engineer Responsibilities:Installing and configuring client computer systems.
- Responding to client IT support requests.Meeting with clients to diagnose software, networking, or hardware issues.
- Providing technical support on-site or via remote-access systems.Offering solutions that meet the needs of the client.
- Repairing hardware malfunctions, software issues, and networking problems.
- Maintaining good client relations.Tracking and managing work records.Compiling job reports.
- IT Support Engineer Requirements:Bachelor’s degree in information technology or computer science.Proven work experience as a technical support engineer.
- Knowledge of web services, API, and IP-based protocols.Experience with scripting languages such as Perl or Shell.
- Knowledge of computer hardware and networking systems.Good time management skills.
- Good interpersonal skills.Ability to troubleshoot complex hardware and software issues.Excellent written and verbal communication skills.Ability to think critically.
- Job Type: Full-time
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Apr 16, 2023
Posting Date:
Mar 15, 2023
MIFA Technologies
Project Management · 11-50 employees - Riyadh
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