Posted Sep 10, 2025 1908 views Report Job
We are seeking a motivated Application Customer Support Specialist to join our team in Riyadh. Open to male and female Arab nationals only (non-Saudis). The ideal candidate must have prior experience in customer service for social media platforms and must be fluent in Arabic & English (mandatory). Strong written and verbal communication skills are essential. The role requires close coordination and collaboration with our Chinese team in a fast-paced media environment.
KEY RESPONSIBILITIES:
- Provide high-quality customer support for our social media applications
- Communicate effectively in Arabic and English with users and internal teams
- Collaborate smoothly with the Chinese team to resolve user issues and improve service
- Handle customer inquiries, complaints, and feedback professionally
- Maintain accurate records of customer interactions and issues
- Support team efforts to enhance customer satisfaction and engagement
QUALIFICATIONS:
- Previous customer service experience in social media or digital applications
- Fluent in Arabic & English (mandatory) and good English communication skills
- Strong interpersonal skills and ability to work in a multicultural team
- Resident of Riyadh and able to work on-site
COMPENSATION:
- Competitive salary, details to be discussed during the interview.
Skills
Job Details
Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Location:
Gender:
No Preference
Minimum Education:
High School or Less
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Oct 11, 2025
Posting Date:
Sep 10, 2025
HRH Local Media
Media/Communications · 11-50 employees - Riyadh
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