This is a full-time on-site role for a ServiceNow ITSM Architect located in Riyadh. As a Servicenow ITSM Architect, you will be responsible for designing, developing, and implementing complex solutions using the Servicenow platform. You will collaborate with cross-functional teams to understand requirements, architect solutions, and provide technical expertise and guidance. Additionally, you will lead and mentor junior team members, and ensure the successful delivery of projects.


  • Proven experience as a Servicenow ITSM Architect or similar role.
  • Extensive knowledge of Servicenow platform and modules, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).
  • Strong understanding of ITIL processes and best practices.
  • Experience in designing and implementing Servicenow solutions, including customizations, integrations, and workflows.
  • Ability to translate business requirements into technical solutions.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and stakeholder management skills.
  • Relevant certifications in Servicenow, ITIL, or related fields.
  • Bachelor's or master's degree in computer science, information technology, or a related field.
  • Ability to work independently and in a team environment.

Job Details

Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
8 Years
Work Permit:
Saudi Arabia
Require Travel:
Not Required
Apply Before:
Apr 23, 2024
Posting Date:
Mar 22, 2024

Hirekaro Global Services

Recruitment / Employment Firms · 601-1000 employees - King Abdullah Economic City, Tabuk, Wadi Al Dawasir, Yanbu

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