Posted Nov 20, 2020 50 views
To assist the Restaurant Manager in ensuring the smooth running of the restaurant on a day to day basis and compliance to the Gilt operational standards
Job Requirements
Financial Management• To ensure correct and effective financial administration according to Gilt policies & procedures a daily basis•
To assist in controlling expenditure and in achieving expected gross profit margins (stock control,waste management, pilferage, etc)•
To assist in taking corrective actions necessary to improve business performance indicators(Sales: Year on Year & Actual vs. Budget; Gross Profit; Ticket Average; Customer Count; Meninx; Day parts; Complaints; Labor Turnover; Payroll vs. Turnover) on a daily basis• To monitor performance against set daily targets (Turnover, Ticket Average; Customer Count)
Operational Management• To ensure efficient stock control management for the restaurant on a daily basis•
To perform daily compliance checks with regards to Health & Safety, Repairs & Maintenance,Cleaning & Hygiene, and escalate any problems to the Restaurant Manager• To assist in developing the corrective action plan and facilitating actions necessary to improve internal and external audit results• To communicate and ensure compliance to the Gilt operational standards and operating requirements People Management• To assist in monitoring rostering on a weekly basis to ensure sufficient people capacity to mettle business requirements• To ensure adherence to opening and closing procedures• To assist with training of all new staff according to Gilt policies and procedures to proactively meet the needs of the business• To complete and check the attendance register• To assist the Restaurant Manager in ensuring adherence to the disciplinary code• To escalate poor performance where necessary and provide continuous feedback to staff and Restaurant Manager• To assist in ensuring that all staff are signed-off on the relevant training material and procedures an on-going basis
Marketing Management• To assist with communication and execution of all national, regional and local marketing campaigns and initiatives• To respond to customer complaints in accordance with the Gilt policies and procedures• To assist in developing the corrective action plan and facilitating actions necessary to improve results of the mystery shopper report• To assist with the execution of the local marketing plan to promote sales and increase customer
Job Details
G_ilt Burger
