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Job Description

 Performing the entire reservation & ticketing process for Corporate & Retail Clienteles. Offer clients information about the best possible travel options available for their travel according to their requirements and achieving high level of customer satisfaction Ensure that Elaf’s preferred airlines (PLB Airlines)are promoted Ensure that all relevant rules & conditions of tickets & cancellation are shared with the clients in written Working on Different GDS and working out the multiple itineraries for the clients.  Ensuring all documents is reported on daily basis. Maintaining Turnaround time and SLA requirements of the client. Coordinating with airlines for seat confirmations, ancillary services for the clients. Offering & Booking Hotels and other ancillary services through the Elaf B2B portal. Build long and successful relationships with both existing and new clients to ensure the continued growth of the Travel & Tours Department Remains informed of all airline rules and regulations and new corporate deals and special offers. Provides customer with advice on various aspects of travel to ensure that the tour and travel of the client is smooth and hassle free. Provide relevant Visa documentation requirement to the clients based on their needs. Ensure that Customer feedback is obtained after the journey is over

Job Details

Functional Area:
Total Positions:
1 Post
Job Type:
Travel & Tours
Job Location:
No Preference
25 - 40 Years
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
8 Years
Work Permit:
Saudi Arabia
Apply Before:
Sep 20, 2018
Posting Date:
Jun 20, 2018
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Elaf Group

Hospitality · 1001-1500 employees - Jeddah

Elaf hotels management expertise and international standard of services and facilities, together with its unrivalled knowledge of market conditions throughout the kingdom of Saudi Arabia and Middle East has made Elaf hotels company the first hotels company to be awarded the ISO 9001 in the Middle ...Read More