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Duty Manager

Elaf Group Verified

Madinah , Saudi Arabia

Posted Mar 27, 2018 496 views

SAR. 4,000 - 7,000/Month

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Job Description

  1. Ensure smooth function of the operation on a day to day basis and in a proactive manner.

  1. Supervise and direct all Front Office personnel
  2. React to situations to ensure guest receive prompt attention and personal recognition throughout the Hotel

  1. Respond to guests' needs and resolve related problems
  2. Support and assist Front Office personnel
  3. Ensure VIP guests receive special attention
  4. Inspect front of house and back of house regularly for cleanliness
  5. Assist Guest Relations in greeting, rooming, and sending off VIP guests
  6. Monitor appropriate standards of conduct, uniform, hygiene, and appearance of staff.

  1. Provide input for Front Office meetings
  2. Promote inter-Hotel sales and in-house facilities
  3. Check billing instructions and guest credit for accuracy
  4. Analyze and approve discounts and rebates
  5. Analyze the rate variance report to ensure rooms revenue control
  6. Take action with the Management Information System (MIS) in emergency situation

Report anything considered as health or safety hazard to be aware of the ISO Health and Safety Policy

Job Details

Functional Area:
Total Positions:
1 Post
Job Type:
Full Time/Permanent
Elaf Al Majeedi
Job Location:
Minimum Education:
High School or Less
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Work Permit:
Saudi Arabia
Apply Before:
Jun 27, 2018
Posting Date:
Mar 27, 2018
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Elaf Group

Hospitality · 1001-1500 employees - Madinah

Elaf hotels management expertise and international standard of services and facilities, together with its unrivalled knowledge of market conditions throughout the kingdom of Saudi Arabia and Middle East has made Elaf hotels company the first hotels company to be awarded the ISO 9001 in the Middle ...Read More