Digital Customer Support Agent

EGO-NOW

Riyadh , Saudi Arabia

Posted Mar 25, 2021 107 views

SR. 3,000 - 5,000/Month

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Job Description

Digital Customer Support Agent/Specialist

  • Responsibilities:

Assist, advise and provide solutions to customers.Maintaining a professional attitude.Comply with the work standards and processes.

Meeting set monthly KPIs.Work individually and as a part of a team.Accountability for pending cases until resolved.

Reports any problematic issue.Share knowledge with colleagues and follow up with the concerned departments to close pending issues.

Ensure high level of customer's satisfaction job requirements.

Diagnose fault-related incidents by effectively utilizing software diagnostics.Undertake any other reasonable task as assigned.

Proactive, self-motivated and determined attitude.Monitor systems, customer service, and products, and deal with alerts and events as appropriate.

  • Requirements:

Excellent customer skills as well as interpersonal and communication skills Good time management, and organizational skills.

Ability to work under pressure and deal with multiple tasks.

Problem-solving skills Proficient in English and Arabic.Juniors, Fresh grads are accepted.

Job Details

Industry:
Total Positions:
10 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Diploma
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Apr 25, 2021
Posting Date:
Mar 25, 2021
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EGO-NOW

Transport · 51-100 employees - Riyadh