This employer is no longer accepting CVs for this job, it has been deactivated by the company's administrator.
Posted Mar 29, 2023 5408 views
Responsibilities:
- Ensure customer satisfaction by advising customers on configurations that may favorably impact performance.
- Advise product development of recurring issues.
- Provide post-sale technical support services to customers, including troubleshooting, problem resolution, and training to customers.
- Handling Customer Plan renewal, Plans to pitch, etc.
- Handling customer escalation, and smooth transitions between customers and organization.
Requirements:
- Minimum 2+ years experience as a Customer Success Manager, with a proven track record of handling customers, solving issues, and executing projects.
- Good communication Skills.
- Ability to Analyze Data- Have an eye for surveys and customer research.
- Need to be organized, to be able to organize thoughts and implement actions.
- Proactive Problem Solver
- Cheerful, Optimistic go-getter.
- Self-starter and a good team player.
- Eager to learn and execute the new processes for us.
- Communication should be excellent
Note
- Open to travel and should have own vehicle
Job Details
Functional Area:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Apr 29, 2023
Posting Date:
Mar 29, 2023
Crelio Health
· 101-200 employees - Riyadh
,
What is your Competitive Advantage?
Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
